https://community.bt.com/t5/Home-setup-Wi-Fi-network/Smart-Hub/m-p/2423890#M214421 <P>We have just got a new BT smart hub but neither my ipad or iphone will recognise it despite trying the 2 things BT tells you to do to connect devices. &nbsp;Any ideas would be welcome.</P> Fri, 07 Feb 2025 09:04:08 GMT holmewood1964 2025-02-07T09:04:08Z https://community.bt.com/t5/Home-setup-Wi-Fi-network/Smart-Hub/m-p/2423890#M214421 <P>We have just got a new BT smart hub but neither my ipad or iphone will recognise it despite trying the 2 things BT tells you to do to connect devices. &nbsp;Any ideas would be welcome.</P> Fri, 07 Feb 2025 09:04:08 GMT https://community.bt.com/t5/Home-setup-Wi-Fi-network/Smart-Hub/m-p/2423890#M214421 holmewood1964 2025-02-07T09:04:08Z https://community.bt.com/t5/Home-setup-Wi-Fi-network/Smart-Hub/m-p/2423891#M214422 <P>Are you sure you are entering the WiFi password and not the hub manager admin password.</P> Fri, 07 Feb 2025 09:21:03 GMT https://community.bt.com/t5/Home-setup-Wi-Fi-network/Smart-Hub/m-p/2423891#M214422 licquorice 2025-02-07T09:21:03Z https://community.bt.com/t5/Home-setup-Wi-Fi-network/Smart-Hub/m-p/2423893#M214423 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/181803">@holmewood1964</a>&nbsp;</P> <P>you should have just changed the new SH to show the old hub SSID and wifi password and that way all your devices would connect as if nothing changed</P> Fri, 07 Feb 2025 09:49:23 GMT https://community.bt.com/t5/Home-setup-Wi-Fi-network/Smart-Hub/m-p/2423893#M214423 imjolly 2025-02-07T09:49:23Z https://community.bt.com/t5/Home-setup-Wi-Fi-network/Smart-Hub/m-p/2423894#M214424 They still show the old hub setting and work okay, although sometimes slow. Didn’t know if being connected to the new hub would increase the speed. Fri, 07 Feb 2025 10:11:23 GMT https://community.bt.com/t5/Home-setup-Wi-Fi-network/Smart-Hub/m-p/2423894#M214424 holmewood1964 2025-02-07T10:11:23Z