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Smart Hybrid connect

GavWillBee — Sat, 01 Feb 2025 15:17:16 GMT

I have received a Smart Hybrid connect as part of a renewal of contract. It was unexpected and I would rather not install more hardware. Is this device really needed and why? Getting very displeased with BT

Re: Smart Hybrid connect

licquorice — Sat, 01 Feb 2025 15:26:49 GMT

It's not 'needed', it's a fallback device for when your broadband fails due to line fault. Your choice if you wish to use it.

You obviously signed up for Halo 3+ as it is part of that package.

Re: Smart Hybrid connect

GavWillBee — Sat, 01 Feb 2025 16:26:37 GMT

I had Halo 3 - never had a problem but it is probably more than I need. I have had trouble getting info out of BT to what I do nee and what advantage is Halo

Re: Smart Hybrid connect

licquorice — Sat, 01 Feb 2025 16:44:32 GMT

The advantage of Halo is extra profit for BT

Re: Smart Hybrid connect

Crimliar — Sat, 01 Feb 2025 23:01:42 GMT

Weirdly with our renewal coming up, BT have been offering us a Halo package cheaper than a basic package with the same speed! It's still £13/m more than I can get elsewhere, though!

Re: Smart Hybrid connect

GavWillBee — Sun, 09 Feb 2025 11:49:48 GMT

I have spoken to BT about a Broadband package as I use Broadband for one PC and two laptops rarely simultaneous. I also use Netflix etc. Currently on Halo 2. I am looking at reducing cost but that seems outside of BT ability.

2 friends claim to pay about £30 /month (one tells me he has TNT sport for free!

BT do seem to be in a league of their own price wise.

Re: Smart Hybrid connect

Crimliar — Sun, 09 Feb 2025 12:21:56 GMT

I am noting that the price is slowly lowering as I get closer to my renewal date, but it's still unlikely to be as low as some competitors'!