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Bt mesh

SwanseaMick — Tue, 18 Feb 2025 10:20:34 GMT

I currently have a set of three white mesh disks, with one connected to my 5G router.

I am about to get EE fibre 150 installed with another router. What would be the consequences of connecting another disk to the new router without disconnecting the link to the 5G router.

Re: Bt mesh

Peter_W — Wed, 19 Feb 2025 08:15:18 GMT

Good morning @SwanseaMick, welcome to the BT Community forums!

Just so I can be sure I'm understanding you correctly here, do you currently have multiple Complete WiFi discs, and whilst one is connected to your 5G router, you want to connect a second one to your fixed broadband connection at the same time?
Peter

Re: Bt mesh

SwanseaMick — Wed, 19 Feb 2025 09:34:46 GMT

Yes, sorry i didn’t make myself clear. I have a set of 3 linked disks, one connected to the 5G router. As they are linked, would it cause a problem if I connected another of the disks in the set to the Fibre router.

Update: the new router has a stong enough signal, so the disks are no longer necessary-problem solved

Re: Bt mesh

Peter_W — Wed, 19 Feb 2025 11:39:59 GMT

Thanks @SwanseaMick, if your remaining discs haven't been paired with other devices in the past, then you should be able to give this a try, but I can't guarantee if they'll be compatible with your new router.

My best recommendation would be to try pairing via ethernet, as highlighted in the user guide here 😊

Peter