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I have set up

sineadsture — Thu, 13 Mar 2025 15:18:18 GMT

I am having difficulty with ny WiFi connection it will not fully connect I had called and tried to get an engineer out ot turns blue then orange on the hub? Could I please have help

Re: I have set up

imjolly — Thu, 13 Mar 2025 15:27:10 GMT

is your hub connected to something like this and if so are lights green

or like this

Re: I have set up

sineadsture — Thu, 13 Mar 2025 19:59:15 GMT

I do have this but it's not powering up I think I need openreach out

Re: I have set up

tonysmini018 — Thu, 13 Mar 2025 20:18:21 GMT

Check the power supply on the ONT (white box with green lights) is pushed in to the bottom properly, and there may be an on/off button there as well. (In is on).

Re: I have set up

imjolly — Thu, 13 Mar 2025 20:51:04 GMT

Are there any lights showing?

As posted by @tonysmini018 `you need to check that pwer cable is pushed right home and it is switched on