https://community.bt.com/t5/Home-setup-Wi-Fi-network/Cyber-Essentials/m-p/2428311#M214807 <P>Trying to complete a Cyber Essentials Certificate and keep getting pushback on the process of changing the firewall password which I believe BT manages - how do I find out what this is? They are not accepting the fact that we don't manage it are are repeatedly asking for the process.&nbsp;</P> Tue, 18 Mar 2025 09:36:12 GMT beckylink 2025-03-18T09:36:12Z https://community.bt.com/t5/Home-setup-Wi-Fi-network/Cyber-Essentials/m-p/2428311#M214807 <P>Trying to complete a Cyber Essentials Certificate and keep getting pushback on the process of changing the firewall password which I believe BT manages - how do I find out what this is? They are not accepting the fact that we don't manage it are are repeatedly asking for the process.&nbsp;</P> Tue, 18 Mar 2025 09:36:12 GMT https://community.bt.com/t5/Home-setup-Wi-Fi-network/Cyber-Essentials/m-p/2428311#M214807 beckylink 2025-03-18T09:36:12Z https://community.bt.com/t5/Home-setup-Wi-Fi-network/Cyber-Essentials/m-p/2428335#M214808 <P>???</P> <P>The firewall is accessed via the hub manager and you can change the password yourself.</P> <P>&nbsp;</P> Tue, 18 Mar 2025 14:18:47 GMT https://community.bt.com/t5/Home-setup-Wi-Fi-network/Cyber-Essentials/m-p/2428335#M214808 licquorice 2025-03-18T14:18:47Z