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Moved Hub2

Mindi67 — Tue, 01 Apr 2025 12:11:04 GMT

I moved my Hub 2 down one shelf on my cabinet. When I have plugged it all back in, it's just flashing orange lights.

Any ideas?

Re: Moved Hub2

Crimliar — Tue, 01 Apr 2025 12:26:36 GMT

Flashing orange light usually means it's connecting to broadband, on FTTC/xDSL (via the phone line) that can take a couple of minutes. If you are on FTTP/Full Fibre, make sure that the connection to the box on the wall is using WAN (port 4).

Re: Moved Hub2

Mindi67 — Tue, 01 Apr 2025 12:45:56 GMT

When connected to port 4 it is flashing purple

Re: Moved Hub2

imjolly — Tue, 01 Apr 2025 12:51:29 GMT

is the router connected to phone outlet or box like this

if like one above then middle connection (yellow ethernet) should be connected to port 4 on back of hub

Re: Moved Hub2

Mindi67 — Tue, 01 Apr 2025 12:54:08 GMT

It's connected to a phone port only

Re: Moved Hub2

imjolly — Tue, 01 Apr 2025 13:58:59 GMT

sorry but are you sure you put cables back in the same place before you moved router

Re: Moved Hub2

WSH — Tue, 01 Apr 2025 14:12:58 GMT

If it’s connected to the phone socket on the wall, then the other end needs to connect to the grey DSL port on the hub.