This topic

Port Forwarding Rules

andreaferns120472 — Fri, 04 Apr 2025 22:28:45 GMT

I am trying to set up Port Forwarding rules in the hub manager 192.168.1.254. I enter all the details and click SAVE but the rule is not saving! I have tried this both on my pc and on internet on my iphone.

Even though rule says it's saved when I go back to Port Forwarding Rules tab it is blank!

I received a new Smarthub 2 last month and it was set up succesfully. I have also restarted hub

Does anyone know why is this?

Re: Port Forwarding Rules

StuartHK — Sat, 05 Apr 2025 18:40:30 GMT

The SH2 tends to do that when there is an error in the information entered.

Re: Port Forwarding Rules

andreaferns120472 — Sat, 05 Apr 2025 18:49:13 GMT

What do you mean error in information entered?

Re: Port Forwarding Rules

StuartHK — Sat, 05 Apr 2025 19:04:24 GMT

The SH2 will validate the settings before it saves them. If they are invalid it will abort the save.

Post what you are trying to set and someone will identify the error for you.

Re: Port Forwarding Rules

andreaferns120472 — Sat, 05 Apr 2025 19:09:06 GMT

So back to my original question, why are my Port Forwarding Rules not saving?

Re: Port Forwarding Rules

StuartHK — Sat, 05 Apr 2025 19:28:56 GMT

OK, if you are trying to forward to something in your network the IP address must be in the same network…i.e. it must start with 192.168.1

Any port number below 1024 is reserved and, (I’ve never tried it but), I would be surprised if the hub would let you set a reserved port.

Re: Port Forwarding Rules

andreaferns120472 — Sat, 05 Apr 2025 19:56:09 GMT

Hello Stuart

The IP address for the PC I am trying to set rules for does start with 192.168.1 and then three numbers after.

I am trying to set up the below Port Forwarding Rules for Fortnite. These were supplied by Epic Games last year.

But when I enter the details and click SAVE it says "saved" but then then the firewall page in hub manager is blank!

I have always been able to set up these rules but since receiving a new smart hub 2, I am unable to do this!

TCP/UDP

3478

3479

5060

5062

6250

12000 – 65000

TCP

433

5222

443

Re: Port Forwarding Rules

StuartHK — Sat, 05 Apr 2025 20:36:44 GMT

Yes, you can forward those ports. What I meant was, you can't change what they are assigned to. For example, it may be that 80 is needed for the HTTP interface on the hub itself and so cannot be reassigned.

Re: Port Forwarding Rules

andreaferns120472 — Sat, 05 Apr 2025 20:44:59 GMT

I have tried all the mentioned Port Forwarding Rules but none of them will save!

Re: Port Forwarding Rules

WSH — Sun, 06 Apr 2025 07:39:06 GMT

You should be able to assign those ports as they are associated with a different IP address.

Is the device turned on and connected while you are trying to save those rules?

Re: Port Forwarding Rules

andreaferns120472 — Mon, 07 Apr 2025 02:22:00 GMT

Hello

Yes PC is turned when assigning rules but wont save in Hub Manager 😞

Any ideas?

Re: Port Forwarding Rules

andreaferns120472 — Wed, 09 Apr 2025 23:53:13 GMT

Yes device is turned on.

However I just tried setting up the same Port Forwarding Rules for my PC (windows 10) and the the rules were saved so any any idea why I cant do the same for my sons PC (windows 11)?

Re: Port Forwarding Rules

WSH — Thu, 10 Apr 2025 10:11:01 GMT

Sounds like a Windows 11 issue then. If a Windows 10 machine works, just set it up from that. Doesn’t matter which machine you use to edit the settings on the hub.

Re: Port Forwarding Rules

andreaferns120472 — Thu, 10 Apr 2025 10:40:58 GMT

I am using the BT Hub Manager to setup the rules when I select my sons PC (windows11) rules will not save bit when I select my PC (windows 10) the rules save!

Re: Port Forwarding Rules

WSH — Thu, 10 Apr 2025 10:47:51 GMT

Ah, right.

More likely to be the PC firewall then. Has he tried running the game, (or whatever), to give it a chance to modify the firewall settings?