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Home Hub keeps losing internet

PhilJW — Sat, 07 Jun 2025 11:53:29 GMT

Hi All

Can anyone help with the following?

My Home Hub router keeps disconnecting from the internet. I dont lose my home network which carries on as normal (linking to the NAS drive, printer etc) but just external internet.

Rebooting the Home Hub seems to fix the problem but only for a few days and then I am back to square one.

Is this a fault with the Home Hub and it needs replacing? Or is that fine and its a cabling issue?

Many thanks

Re: Home Hub keeps losing internet

imjolly — Sat, 07 Jun 2025 12:03:35 GMT

does the hub light change colour from blue? if so to what?

what type connection adsl/fttc/fttp?

Re: Home Hub keeps losing internet

PhilJW — Sat, 07 Jun 2025 13:53:08 GMT

From memory it stays blue (I can confirm next time it happens)

Its FTTC I believe.