https://community.bt.com/t5/Home-setup-Wi-Fi-network/Connection-with-Netgear-Router-no-longer-working/m-p/2441425#M216459 <P>Hello all,</P><P>I have BT fibre and I have been using my own Netgear nighthawk router for the past 4+ years without issue.</P><P>Since this morning the router doesn't connect to the BT network - I have to use the actual BT router to gain access to the internet.</P><P>Has any connection details changed?</P> Tue, 19 Aug 2025 08:42:50 GMT Sweetthy 2025-08-19T08:42:50Z https://community.bt.com/t5/Home-setup-Wi-Fi-network/Connection-with-Netgear-Router-no-longer-working/m-p/2441425#M216459 <P>Hello all,</P><P>I have BT fibre and I have been using my own Netgear nighthawk router for the past 4+ years without issue.</P><P>Since this morning the router doesn't connect to the BT network - I have to use the actual BT router to gain access to the internet.</P><P>Has any connection details changed?</P> Tue, 19 Aug 2025 08:42:50 GMT https://community.bt.com/t5/Home-setup-Wi-Fi-network/Connection-with-Netgear-Router-no-longer-working/m-p/2441425#M216459 Sweetthy 2025-08-19T08:42:50Z https://community.bt.com/t5/Home-setup-Wi-Fi-network/Connection-with-Netgear-Router-no-longer-working/m-p/2441432#M216460 <P>No.&nbsp;</P><P>&nbsp;</P> Tue, 19 Aug 2025 09:33:12 GMT https://community.bt.com/t5/Home-setup-Wi-Fi-network/Connection-with-Netgear-Router-no-longer-working/m-p/2441432#M216460 gg30340 2025-08-19T09:33:12Z https://community.bt.com/t5/Home-setup-Wi-Fi-network/Connection-with-Netgear-Router-no-longer-working/m-p/2441433#M216461 <P>Factory reset the Netgear &amp; set it up again.</P><P>If still no joy, check for a recent firmware update &amp; maybe roll back to a previous one.</P> Tue, 19 Aug 2025 09:37:26 GMT https://community.bt.com/t5/Home-setup-Wi-Fi-network/Connection-with-Netgear-Router-no-longer-working/m-p/2441433#M216461 Anonymous 2025-08-19T09:37:26Z