This topic

Problem internet

Jabri — Wed, 08 Oct 2025 16:37:05 GMT

Hi please my internet at home is very bad so I need help

Re: Problem internet

imjolly — Wed, 08 Oct 2025 17:44:23 GMT

This is a customer help customer forum so you need to provide more information about your problem and what you have tried before someone can try and help you

Re: Problem internet

Michael_D — Fri, 10 Oct 2025 08:07:45 GMT

Hi @Jabri

Welcome to the community.

As @imjolly mentioned, if you can give us some further information on what is happening, members of the community can look to help.

There is also some troubleshooting steps available on our Fix a problem with broadband and Wi-Fi page, which includes the option to login to test the line.

Michael