https://community.bt.com/t5/Home-setup-Wi-Fi-network/Whole-Home-Premium-Locked-me-out/m-p/2446208#M216719 <P>Suddenly the app is asking for an admin password.&nbsp; None of the disc passwords work.&nbsp;</P><P>Do I have to reset my whole network (again!!) Or can i retrieve the password somehow....</P> Fri, 17 Oct 2025 08:04:04 GMT Rolandsizzers 2025-10-17T08:04:04Z https://community.bt.com/t5/Home-setup-Wi-Fi-network/Whole-Home-Premium-Locked-me-out/m-p/2446208#M216719 <P>Suddenly the app is asking for an admin password.&nbsp; None of the disc passwords work.&nbsp;</P><P>Do I have to reset my whole network (again!!) Or can i retrieve the password somehow....</P> Fri, 17 Oct 2025 08:04:04 GMT https://community.bt.com/t5/Home-setup-Wi-Fi-network/Whole-Home-Premium-Locked-me-out/m-p/2446208#M216719 Rolandsizzers 2025-10-17T08:04:04Z https://community.bt.com/t5/Home-setup-Wi-Fi-network/Whole-Home-Premium-Locked-me-out/m-p/2446316#M216726 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/297733">@Rolandsizzers</a></SPAN>,<BR />&nbsp;</P><P>Thanks for visiting the BT Community<BR />&nbsp;<BR />As per our <A href="https://www.bt.com/help/user-guides/bt-whole-home-wi-fi/bt-whole-home-wi-fi-faqs---settings-and-functions" target="_blank">help page</A> the admin password you need for the Whole home WiFi discs should be printed on the back of the discs themselves.<BR />&nbsp;</P><P>That should work but in case its a different admin password you need you can try the hub admin password. If its a BT hub you have this <A href="https://www.bt.com/help/broadband/where-do-i-find-the-default-admin-password-for-my-bt-hub-" target="_blank">help page</A> has information for how to find yours and give it a try.<BR /><BR />Alex</P> Sun, 19 Oct 2025 14:26:55 GMT https://community.bt.com/t5/Home-setup-Wi-Fi-network/Whole-Home-Premium-Locked-me-out/m-p/2446316#M216726 Alex_H 2025-10-19T14:26:55Z