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Cannot get iPad 10th generation to connect to BT smart hub hub 3 router.

Apache1 — Sun, 21 Dec 2025 10:57:09 GMT

Hello,

I have a BT smart hub 3 router but cannot get my iPad 10th generation to connect to the BT smart hub 3 router enter the passcode to connect but the iPad does not connect.
Also find that the iPad cannot list BT smart hub 3 in wireless connections, have to reset network settings then it it list the router in WiFi but when enter passcode iPad does not connect.

Any help would be greatly appreciated

Thanks

Re: Cannot get iPad 10th generation to connect to BT smart hub hub 3 router.

Kimberlin — Sun, 21 Dec 2025 11:04:28 GMT

@Apache1

Isn’t the Smart Hub 3 primarily a business router?

Not that it should make a difference, but I assume you’re running the latest edition of iOS on you iPad?

Re: Cannot get iPad 10th generation to connect to BT smart hub hub 3 router.

licquorice — Sun, 21 Dec 2025 11:41:16 GMT

There is a post on another thread that seems to indicate that a software update to the business Hub3 has defaulted the WiFi to WPA3. Either change the hub back to WPA2 or the iPad to WPA3 if it has the capability

Re: Cannot get iPad 10th generation to connect to BT smart hub hub 3 router.

Apache1 — Sun, 21 Dec 2025 23:23:53 GMT

Hello

the issue is fixed it was the password enter was wrong, change it to the right way of spelling the word and the iPad connect no problem.

Thanks for your help.

Re: Cannot get iPad 10th generation to connect to BT smart hub hub 3 router.

Katie_B — Mon, 22 Dec 2025 08:07:14 GMT

Thanks for coming back and updating us @Apache1.

Have a lovely Christmas.

Katie