This topic

Cannot connect to wifi

Stewnorriss — Mon, 29 Dec 2025 14:46:16 GMT

Every time I try and connect an iPhone or my Mac I get this error message in the WiFi connection box it’s not even going to a website it’s literally a pop up when I connect to the wifi

The https button does nothing and I can’t connect

I have booster discs round the house and have reset everything more than once, BT seemed clueless and said I needed new discs which seems unlikely

can anyone help please

Re: Cannot connect to wifi

imjolly — Mon, 29 Dec 2025 15:17:39 GMT

BT have changed the hub address to HTTPS so have you tried deleting the existing hub wifi connection om iphone and then trying to search and reconnect using hub wifi password and see if that connects

Re: Cannot connect to wifi

licquorice — Mon, 29 Dec 2025 15:29:57 GMT

You only get that message when connecting to the hub manager, not when connecting to WiFi.

Re: Cannot connect to wifi

Stewnorriss — Mon, 29 Dec 2025 15:30:30 GMT

I’m not trying to connect to the hub though it’s just the WiFi anywhere in the house and I have done forget connection and reconnected

it’s very weird

Re: Cannot connect to wifi

licquorice — Mon, 29 Dec 2025 15:32:41 GMT

That is a browser message, not a WiFi connection error.

Have you set your browser's homepage to the hub manager page?

Re: Cannot connect to wifi

Stewnorriss — Mon, 29 Dec 2025 15:43:18 GMT

This is what I am saying it’s not popping up on a browser it’s literally when I click the WiFi connection from the list. I am IT literate (honest) and this is why it is baffling me

Re: Cannot connect to wifi

licquorice — Mon, 29 Dec 2025 16:09:38 GMT

I have no idea what you are doing but that is an error message from a browser trying to connect to the hub manager.

Re: Cannot connect to wifi

WSH — Mon, 29 Dec 2025 16:25:41 GMT

Any chance of somebody clearing the image, so the rest of us can see it?

Re: Cannot connect to wifi

licquorice — Mon, 29 Dec 2025 16:36:46 GMT

@WSH Should be visible now

Re: Cannot connect to wifi

WSH — Mon, 29 Dec 2025 16:37:35 GMT

Nope.

Re: Cannot connect to wifi

licquorice — Mon, 29 Dec 2025 16:49:51 GMT

@WSH try now

Re: Cannot connect to wifi

WSH — Mon, 29 Dec 2025 16:58:52 GMT

Yes, that's done it. Thanks.

Re: Cannot connect to wifi

WSH — Mon, 29 Dec 2025 17:02:59 GMT

@Stewnorriss Interesting.

I take it you've gone into the hub and checked that the Wi-Fi connection details have survived the firmware update?

Re: Cannot connect to wifi

licquorice — Mon, 29 Dec 2025 17:27:23 GMT

@WSH The OP must be successfully connecting to WiFi to be getting that error message.

Re: Cannot connect to wifi

WSH — Mon, 29 Dec 2025 17:37:47 GMT

Yes, good point but I would have thought the fact that it goes straight to the hub suggests there is some sort of error with the setup.

Re: Cannot connect to wifi

licquorice — Mon, 29 Dec 2025 17:45:45 GMT

Exactly, but has nothing to do with not being able to connect to WiFi as the OP asserts.

@Stewnorriss you should be able to connect to the hub manager at the link below. If your browser complains about the certificate, just grant it an exception

https://192.168.1.254/

No idea why your browser is trying to connect to the hub manager though.

Re: Cannot connect to wifi

shakey1981 — Mon, 29 Dec 2025 21:20:22 GMT

safe to continue?

You have either been seeing the last page you browsed or you have set you home page as the hub manager

test this by

GET chrome from ios app store see if you get the same

Open the App Store, search for "Chrome," and tap "Get" to install.

I suspect under chrome you be able to browse as you set other browser to see the hub manager as you hompage

Yes, it is safe to proceed. The warning is just your browser being cautious because it doesn’t recognise the certificate. The self-signed certificate still encrypts your connection, so any information you enter—like your admin password or WiFi settings—remains private and secure.

How to proceed using your browser

To continue using your browser, here’s how to bypass the warning:

Safari:

select Show Details
select Visit this website
confirm by selecting Visit Website

How to Change Start Page on Safari iPhone (tutorial) youtube