This topic

Why is my ISP showing as UK-2 Ltd? ??

Shooftie — Tue, 20 Jan 2026 11:23:51 GMT

This is a security issue - but I couldn't find a "board" to post it on, so perhaps someone here can redirect me?

I first noticed that my "location information" is showing as NOT in the UK - which prevents my using that site. (I've been with BT for years, and have not knowingly changed it. ) I check my ISP and find it is showing as UK-2 Ltd, which I Googled to find there was a high probability of fraud. I have to assume that someone/something has changed my ISP, - but how? Why? Who/what could do this, and what for? How do I find out what's happened to my system?

I can't get anywhere with phoning BT, as I don't have a smart phone, and they keep sending me links which I can't click on.

Can anybody help, please? Thank you!

Re: Why is my ISP showing as UK-2 Ltd? ??

Kimberlin — Tue, 20 Jan 2026 11:29:22 GMT

@Shooftie

Just to clarify, are you a residential or a business customer?

Re: Why is my ISP showing as UK-2 Ltd? ??

Shooftie — Tue, 20 Jan 2026 11:50:04 GMT

Residential.

Re: Why is my ISP showing as UK-2 Ltd? ??

WSH — Tue, 20 Jan 2026 11:54:20 GMT

Where are you seeing this information?

If it is one of the internet utilities that tell you your location, such as "What's my IP address?", it is probably just out of date information as it hasn't caught up with a recent address update yet.

(Mine does that quite frequently, although it's unusual for it to show a different country).

Re: Why is my ISP showing as UK-2 Ltd? ??

Kimberlin — Tue, 20 Jan 2026 11:58:18 GMT

@Shooftie

I was literally just about to suggest googling What’s my ip.

I doubt it’ll show an out of date IP address, I’ve just checked my own and although I’m on PN, it still shows BT as my ISP.

Re: Why is my ISP showing as UK-2 Ltd? ??

WSH — Tue, 20 Jan 2026 12:04:29 GMT

Oh, it frequently takes 24 hours to catch up.

I've just checked with Companies House and UK-2 Ltd is a UK registered company dealing in IT services. Been registered 27 years. The company senior personnel all seem to have British names.

@Shooftie I suspect you've probably had an IP address change that's using one of their old addresses. I'm sure it will update, eventually.

Re: Why is my ISP showing as UK-2 Ltd? ??

Shooftie — Tue, 20 Jan 2026 12:09:43 GMT

First found it when I tried to log in (this morning) to a website I go to every week and it told me I couldn't log in, since my ISP showed that I was not in the UK. (I AM and always have been.)

I checked what ISP was showing, and it said "UK-2 Ltd".

I tried to ask BT what to do to put this right, but can't get a useable reply - as I'm not using a smart phone and cannot therefore click a link. I was hoping that someone here could suggest a solution?

(I've been with BT for years, have never changed my ISP etc)

Many thanks for ay help??!!

Re: Why is my ISP showing as UK-2 Ltd? ??

Kimberlin — Tue, 20 Jan 2026 12:11:36 GMT

@Shooftie

Reset your hub and see what happens?

Re: Why is my ISP showing as UK-2 Ltd? ??

Shooftie — Tue, 20 Jan 2026 12:12:10 GMT

Thank you - but why would I have an IP address change? As I say, I've been with BT for years, and have never heard of UK-2 Ltd before.

Re: Why is my ISP showing as UK-2 Ltd? ??

Shooftie — Tue, 20 Jan 2026 12:13:20 GMT

Thank you - I'll try that now.

Re: Why is my ISP showing as UK-2 Ltd? ??

WSH — Tue, 20 Jan 2026 12:13:51 GMT

The easiest then is to turn off the router. Give it a few minutes, (preferably 30 minutes to be sure), then turn it back on again.

In the meantime that address will probably be reallocated and you then will pick up a new address.

Re: Why is my ISP showing as UK-2 Ltd? ??

iniltous — Tue, 20 Jan 2026 12:16:05 GMT

Do you use a VPN or a browser that can change your apparent geographical location.

Re: Why is my ISP showing as UK-2 Ltd? ??

WSH — Tue, 20 Jan 2026 12:19:48 GMT

In answer to your question, addresses are allocated from a pool. While they are usually pretty sticky, they do change if, for example, you lose connection and then reconnect. It then takes the rest of the internet a while to catch up on who now has the address. Hence the out-of-date information.

Iniltous also has a good point. VPN’s are sometimes setup to appear to originate in a different country. When I use one, occasionally, I appear to be in Sweden.

Re: Why is my ISP showing as UK-2 Ltd? ??

Kimberlin — Tue, 20 Jan 2026 12:22:54 GMT

I use a VPN all the time. One assumes that if you’re techy enough to use/operate a VPN, then you’d obviously know whether or not you were using one anyway. That’s my thought.

Re: Why is my ISP showing as UK-2 Ltd? ??

Shooftie — Tue, 20 Jan 2026 12:25:22 GMT

That did it - I turned the router off etc, as kindly suggested - and hey presto, everything's back as it should be (touch wood!).

So, thank you for all the help!

Re: Why is my ISP showing as UK-2 Ltd? ??

WSH — Tue, 20 Jan 2026 12:30:24 GMT

@Kimberlin The majority of people out there have no real idea about VPNs.

If they are using one, it’s probably because they’ve bought into the bogus line from the VPN provider that you need one for security. If you want to hide your location, then yes. In terms of encryption to stop eavesdropping, HTTPS already does that for free.

I can’t say I blame VPN providers. Pushy sales is part of business, isn’t it.

Re: Why is my ISP showing as UK-2 Ltd? ??

Kimberlin — Tue, 20 Jan 2026 12:41:51 GMT

@WSH

Well we’ll have to as usual agree to disagree on some points.

I personally use a VPN, a well known provider that I do pay for, because I spend a lot of time abroad using free but open WiFi in hotels. The VPN gives me the safety that I need, especially using my banking Apps. But once again, we’ve digressed, the solution has been accepted and the thread should be locked and closed.

Re: Why is my ISP showing as UK-2 Ltd? ??

WSH — Tue, 20 Jan 2026 12:45:37 GMT

Oh, I agree. The usage scenario you describe is a valid one.