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    <title>This topic</title>
    <link>https://community.bt.com/t5/Home-setup-Wi-Fi-network/Wifi-extender-Smarthub2-2-computers-smartphone-security-camera/m-p/2463541#M218148</link>
    <description>&lt;P&gt;I have had a Smarthub 2 router for some time. I have 2 PCs on a private Windows network, a Samsung TV with freesat box etc and all the i-player buzzers and bells.&amp;nbsp;&lt;/P&gt;&lt;P&gt;I have a printer connected via Wifi&lt;/P&gt;&lt;P&gt;I also have an externally mounted 4G security camera which controlled and monitored by my Samsung A25 5G Galaxy Smartphone via Wifi.&lt;/P&gt;&lt;P&gt;Our 4g signal indicator on the EE Hybrid box never shows more than 1 bar.&lt;/P&gt;&lt;P&gt;I bought a&amp;nbsp; refurbished&amp;nbsp; BT 11AC Wifi extender 1200&amp;nbsp; on Amazon in an attempt to enhance the connection between the Smartphone and the Camera.&lt;/P&gt;&lt;P&gt;All went relatively well -the extender showed up on the router webpage, and I successfully entered the Extender password to access the EXT-****** network.&lt;/P&gt;&lt;P&gt;When I tried to add the Smartphone to the new network, I used the extender password. This was rejected.&lt;/P&gt;&lt;P&gt;I rang the helpdesk, and the operative concluded that the Extender was faulty.&amp;nbsp;&lt;/P&gt;&lt;P&gt;I unplugged the extender ie switched it off.&lt;/P&gt;&lt;P&gt;It remains in the list of devices on the Router webpage.&lt;/P&gt;&lt;P&gt;How do I remove it from the list? I am running Win 11 25H2 on both computers for what it's worth.&lt;/P&gt;&lt;P&gt;Before I buy another extender, apart from the BT options, which is the most suitable extender for Smarthub?&amp;nbsp;&lt;/P&gt;&lt;P&gt;Our internet is copper cable assisted by the 4G Hybrid box and we are doing well to get 7Mbits/s download and 0.4Mbits upload&lt;span class="lia-unicode-emoji" title=":rolling_on_the_floor_laughing:"&gt;🤣&lt;/span&gt;&lt;/P&gt;</description>
    <pubDate>Thu, 04 Jun 2026 21:58:24 GMT</pubDate>
    <dc:creator>BobH2</dc:creator>
    <dc:date>2026-06-04T21:58:24Z</dc:date>
    <item>
      <title>Wifi extender + Smarthub2 + 2 computers + smartphone +security camera</title>
      <link>https://community.bt.com/t5/Home-setup-Wi-Fi-network/Wifi-extender-Smarthub2-2-computers-smartphone-security-camera/m-p/2463541#M218148</link>
      <description>&lt;P&gt;I have had a Smarthub 2 router for some time. I have 2 PCs on a private Windows network, a Samsung TV with freesat box etc and all the i-player buzzers and bells.&amp;nbsp;&lt;/P&gt;&lt;P&gt;I have a printer connected via Wifi&lt;/P&gt;&lt;P&gt;I also have an externally mounted 4G security camera which controlled and monitored by my Samsung A25 5G Galaxy Smartphone via Wifi.&lt;/P&gt;&lt;P&gt;Our 4g signal indicator on the EE Hybrid box never shows more than 1 bar.&lt;/P&gt;&lt;P&gt;I bought a&amp;nbsp; refurbished&amp;nbsp; BT 11AC Wifi extender 1200&amp;nbsp; on Amazon in an attempt to enhance the connection between the Smartphone and the Camera.&lt;/P&gt;&lt;P&gt;All went relatively well -the extender showed up on the router webpage, and I successfully entered the Extender password to access the EXT-****** network.&lt;/P&gt;&lt;P&gt;When I tried to add the Smartphone to the new network, I used the extender password. This was rejected.&lt;/P&gt;&lt;P&gt;I rang the helpdesk, and the operative concluded that the Extender was faulty.&amp;nbsp;&lt;/P&gt;&lt;P&gt;I unplugged the extender ie switched it off.&lt;/P&gt;&lt;P&gt;It remains in the list of devices on the Router webpage.&lt;/P&gt;&lt;P&gt;How do I remove it from the list? I am running Win 11 25H2 on both computers for what it's worth.&lt;/P&gt;&lt;P&gt;Before I buy another extender, apart from the BT options, which is the most suitable extender for Smarthub?&amp;nbsp;&lt;/P&gt;&lt;P&gt;Our internet is copper cable assisted by the 4G Hybrid box and we are doing well to get 7Mbits/s download and 0.4Mbits upload&lt;span class="lia-unicode-emoji" title=":rolling_on_the_floor_laughing:"&gt;🤣&lt;/span&gt;&lt;/P&gt;</description>
      <pubDate>Thu, 04 Jun 2026 21:58:24 GMT</pubDate>
      <guid>https://community.bt.com/t5/Home-setup-Wi-Fi-network/Wifi-extender-Smarthub2-2-computers-smartphone-security-camera/m-p/2463541#M218148</guid>
      <dc:creator>BobH2</dc:creator>
      <dc:date>2026-06-04T21:58:24Z</dc:date>
    </item>
    <item>
      <title>Re: Wifi extender + Smarthub2 + 2 computers + smartphone +security camera</title>
      <link>https://community.bt.com/t5/Home-setup-Wi-Fi-network/Wifi-extender-Smarthub2-2-computers-smartphone-security-camera/m-p/2463562#M218149</link>
      <description>&lt;P&gt;If it is grey, you can simply delete it although there is no point in doing so. It's just a list of devices that are connected or have connected to the hub. It serves no real purpose.&lt;/P&gt;&lt;P&gt;Not entirely sure what you are trying to achieve. Presumably you are looking to place a WiFi source closer to the camera. If so, I would suggest WiFi capable powerline adapter and place the slave in a power socket close to the camera. Tp Link devices are recommended&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;A href="https://www.tp-link.com/uk/home-networking/powerline/tl-wpa4220-kit/" target="_blank"&gt;https://www.tp-link.com/uk/home-networking/powerline/tl-wpa4220-kit/&lt;/A&gt;&lt;/P&gt;</description>
      <pubDate>Fri, 05 Jun 2026 09:13:15 GMT</pubDate>
      <guid>https://community.bt.com/t5/Home-setup-Wi-Fi-network/Wifi-extender-Smarthub2-2-computers-smartphone-security-camera/m-p/2463562#M218149</guid>
      <dc:creator>licquorice</dc:creator>
      <dc:date>2026-06-05T09:13:15Z</dc:date>
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