https://community.bt.com/t5/Home-setup-Wi-Fi-network/Installation/m-p/2466295#M218372 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/350709">@Margaret9</a></SPAN>&nbsp;</P><P>Thanks for coming to the community.&nbsp;</P><P>Have you been giving a date for the engineer visit?</P><P>If you need to change the date or would like to check exactly what will be needed when the engineer visits, please<A href="https://www.bt.com/help/contact-bt" target="_blank"> get in touch with our broadband guides</A> and they will be happy to take a look at this for you.</P><P>Thanks very much.&nbsp;</P><P>Leanne.</P> Thu, 16 Jul 2026 07:16:58 GMT Leanne_T 2026-07-16T07:16:58Z https://community.bt.com/t5/Home-setup-Wi-Fi-network/Installation/m-p/2466204#M218370 <P>I live in sheltered housing. I am due to get me broadband and TV set up. I have been told will engineer need access to communal telephone line which is kept in central spot but it will be locked over weekend? @links to members</P> Tue, 14 Jul 2026 23:35:40 GMT https://community.bt.com/t5/Home-setup-Wi-Fi-network/Installation/m-p/2466204#M218370 Margaret9 2026-07-14T23:35:40Z https://community.bt.com/t5/Home-setup-Wi-Fi-network/Installation/m-p/2466295#M218372 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/350709">@Margaret9</a></SPAN>&nbsp;</P><P>Thanks for coming to the community.&nbsp;</P><P>Have you been giving a date for the engineer visit?</P><P>If you need to change the date or would like to check exactly what will be needed when the engineer visits, please<A href="https://www.bt.com/help/contact-bt" target="_blank"> get in touch with our broadband guides</A> and they will be happy to take a look at this for you.</P><P>Thanks very much.&nbsp;</P><P>Leanne.</P> Thu, 16 Jul 2026 07:16:58 GMT https://community.bt.com/t5/Home-setup-Wi-Fi-network/Installation/m-p/2466295#M218372 Leanne_T 2026-07-16T07:16:58Z