This topic

Cannot save Smart Hub 2 admin password in Firefox or Edge

misar — Fri, 17 Jul 2026 18:58:09 GMT

I have no problem accessing the hub manager and entering the admin password but I have to type it every time because neither browser offers to save it. Never had this problem with the old hub.

Any suggestions please?

Re: Cannot save Smart Hub 2 admin password in Firefox or Edge

licquorice — Fri, 17 Jul 2026 19:05:07 GMT

Firefox saves it ok for me. It is a browser/device problem, not a BT problem.

Re: Cannot save Smart Hub 2 admin password in Firefox or Edge

shakey1981 — Fri, 17 Jul 2026 19:54:06 GMT

yeah work ok for me

Re: Cannot save Smart Hub 2 admin password in Firefox or Edge

shakey1981 — Fri, 17 Jul 2026 19:56:08 GMT

have you pressed neve by ccident n the one time it asked tto save or hanged the offer to save password setting

Re: Cannot save Smart Hub 2 admin password in Firefox or Edge

gg30340 — Fri, 17 Jul 2026 21:55:44 GMT

You can save the password manually. Go to the Firefox settings by clicking on the 3 lines at the top right hand side and click on "passwords" and click on the + beside the search box. This will open a section where you can enter the relevant details then click "save".

It is the same in Edge.

Re: Cannot save Smart Hub 2 admin password in Firefox or Edge

misar — Sat, 18 Jul 2026 08:37:42 GMT

Thanks but with both browsers the password is already saved.

My problem is that you don't need a password to open the Hub Manager only when you want admin permission (for Advanced settings etc). At that point you are asked to enter a password as usual but there is no password manager popup so I need to type it every time.

Could this be linked to the https issue below. The BT help seems to say just ignore it which I do. Obviously never happened with the old hubs.

Re: Cannot save Smart Hub 2 admin password in Firefox or Edge

licquorice — Sat, 18 Jul 2026 10:13:15 GMT

Have you updated the saved password since the change to HTTPS? The site will have changed from HTTP://192.168.1.254/ to HTTPS://192.168.1.254

Re: Cannot save Smart Hub 2 admin password in Firefox or Edge

misar — Sat, 18 Jul 2026 10:57:46 GMT

Yes but Edge for example opens the Hub manager with this in the address bar:

I assume this is related to the certificate issue mentioned in the BT help page I linked. Manager still works normally except for not being able to automatically insert the admin password.