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How to change wifi password on Smart Hub 2?

EEZEPECE — Fri, 28 Aug 2026 13:48:52 GMT

Hi,

I'd like to change my Wi-Fi password on my Smart Hub 2. The last time I did this (a wee while ago), I was able to do it on my laptop. However, today when I've looked on the BT website for instructions, it tells me to use the MyBT app - which I think only works on smartphones. Is there still a way to change my Wi-Fi password using my laptop?

Many thanks for your help

Re: How to change wifi password on Smart Hub 2?

licquorice — Fri, 28 Aug 2026 14:06:22 GMT

You don't need the app to change the WiFi password. Just go to advanced wireless settings in the hub manager to change it.

HTTPS://192.168.1.254

Re: How to change wifi password on Smart Hub 2?

EEZEPECE — Fri, 28 Aug 2026 14:08:48 GMT

Hi licquorice,

Many thanks for your extremely rapid response. I'll give that a try.

Re: How to change wifi password on Smart Hub 2?

EEZEPECE — Thu, 03 Sep 2026 17:38:04 GMT

Hi Liquorice

Just to let you know that I took your advice and accessed the hub manager on my laptop and changed the password accordingly.

Many thanks for your help.

Re: How to change wifi password on Smart Hub 2?

chrisjp — Thu, 03 Sep 2026 19:05:56 GMT

That's good.
But why does the BT website say you must use the MyBT app to change the hub password?

Re: How to change wifi password on Smart Hub 2?

WSH — Thu, 03 Sep 2026 19:10:58 GMT

Was it referring to the SH3?

I know on the EE forum this comes up quite often. I think the driving force is that it's assumed that everyone wants to do things via a phone these days. Call me old-fashioned, but I still prefer a desktop.

Re: How to change wifi password on Smart Hub 2?

EEZEPECE — Fri, 04 Sep 2026 11:11:01 GMT

Hi WSH

The instructions to use the My BT App came from the bt website - and were referring to the Smart Hub 2 (not the SH3). Here's a copy and paste of the instruction on the bt site (in the Smart Hub 2 section of the relevant page):

"You can change the wi-fi password via the My BT app.

Open the My BT app and select Home Network.
Select Settings.
Select Network settings.
Select Change Wi-Fi password.
Enter the current Wi-Fi password.
Enter and confirm the new Wi-Fi password."

Like you, I prefer to access this sort of stuff via my laptop. Which is perfectly doable. It's just a bit odd that BT don't explain that option in their instructions.

Anyway... problem solved. So it's all good (thanks to the kind assistance of the good folks on this forum).