This topic

Contact

Socksym — Fri, 11 Sep 2026 13:47:24 GMT

Does anyone know how to get in touch with BT when I haven't got a house phone to ring 150 and my mobile doesn't have any signal?

Re: Contact

Kimberlin — Fri, 11 Sep 2026 13:54:29 GMT

@Socksym

https://www.bt.com/help/contact-bt/account-and-billing/broadband

Re: Contact

imjolly — Fri, 11 Sep 2026 14:13:19 GMT

Can you not use WiFi calling as you obviously have working internet

Re: Contact

Socksym — Fri, 11 Sep 2026 17:06:51 GMT

Hello there thank you. It's just autobot and keeps going round and round saying to ring.

Re: Contact

Socksym — Fri, 11 Sep 2026 17:08:26 GMT

Hello there no my mobile doesn't have any signal to ring numbers I only have Internet access. Thanks

Re: Contact

Kimberlin — Fri, 11 Sep 2026 17:29:08 GMT

@Socksym Is your mobile phone capable of WiFi calling? If so, you should still be able to contact BT without a phone signal. At home, my Wife and I exclusively use WiFi calling because the cell mast signals aren’t that great.

Re: Contact

imjolly — Fri, 11 Sep 2026 17:31:34 GMT

@Socksym

Sorry but that is the benefit of WiFi calling for people who have poor or no mobile signal you can use your internet to make calls from your mobile hence WiFi calling. It may be if you have a really old mobile you cannot get WiFi calling have you checked?