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Block/unblock senders (webmail)

EHaviland — Sat, 22 Feb 2025 23:30:50 GMT

I just accidentally blocked a sender who I very much don't want to block, but can't find how to unblock it - can anyone help please?

Re: Block/unblock senders (webmail)

gg30340 — Sun, 23 Feb 2025 08:08:49 GMT

Log onto your BTMail account using a browser, not an email client/app, and then click on your username at the right hand side.

Select "Settings" then go to the left hand side and select "Mail". Scroll down and click on "Blocked Senders". Scroll down the list until you find the one you want to unblock and select it. Click on "delete".

Re: Block/unblock senders (webmail)

EHaviland — Sun, 23 Feb 2025 11:31:15 GMT

Thank you! I've just done that, and hopefully unblocked them successfully (there was a dustbin symbol rather than 'Delete', which seemed to work). I'd navigated to the Settings screen previously but somehow didn't spot the blocked senders list. I'm grateful for your help 🙌🏻

Re: Block/unblock senders (webmail)

Leanne_T — Sun, 23 Feb 2025 13:30:55 GMT

Glad you got the help you needed from the community @EHaviland thanks to @gg30340 🙂

Have a great Sunday.

Leanne.