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Emails chopped up and words missing

oldles — Sun, 17 Aug 2025 05:56:07 GMT

Is it just me or others having BT editor problems .. started yesterday 16 8 25

Re: Emails chopped up and words missing

Christopher_G — Mon, 18 Aug 2025 09:04:52 GMT

Hi @oldles

Is it any better today? Could you try logging out, restarting your browser and logging back in again.

If you're still having problems, could you give us a little more information about what is happening please?

Thanks

Chris

Re: Emails chopped up and words missing

oldles — Thu, 21 Aug 2025 18:45:09 GMT

Only lasted an evening thank goodness. Also said something about an unresolved URL, i hadn't put in a url .

Re: Emails chopped up and words missing

Leanne_T — Fri, 22 Aug 2025 07:43:34 GMT

Morning @oldles

Thanks for coming back and letting us know the emails are now back to normal.

If this happens again, please come back to the community and let us know.

Leanne 🙂

Re: Emails chopped up and words missing

oldles — Fri, 22 Aug 2025 09:49:08 GMT

The web email editor is still poor, try putting in an image and then adding some text above it,

Re: Emails chopped up and words missing

Leanne_T — Fri, 22 Aug 2025 13:32:56 GMT

Hi @oldles

Thanks for coming back to me.

Have you tried logging out and back into the email account? Also, could you try a different web browser to see if you have problems adding an image and text?

Leanne 🙂

Re: Emails chopped up and words missing

oldles — Sat, 23 Aug 2025 07:35:26 GMT

I am a very observant guy ( probably too observant) , so I notice any slight glitch in program functions, I write C code for embedded microcomputers ( not commercial use ) and aware of bugs that come and go , I worked in IT for a long time and try to use stable and reliable programs , but thanks for the thought .

Re: Emails chopped up and words missing

Rach_H — Sat, 23 Aug 2025 13:40:19 GMT

Thanks for letting us know about this, and I'm glad to hear that this seems to be sorted for you now @oldles.

Rach