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BT Email Access

aclapham — Fri, 17 Oct 2025 08:18:47 GMT

When I try to get into my btinternet email on my laptop I get the message below. How can I get in?

This site can’t be reached

The connection was reset.

Re: BT Email Access

gg30340 — Fri, 17 Oct 2025 08:29:21 GMT

Try using the "Email" button at the top of this page.

Re: BT Email Access

Al_W — Mon, 20 Oct 2025 11:32:53 GMT

Same problem for me today. Tried your idea which worked a little...got into my mailbox but cant open any emails. Get message......
"We are experiencing issues with the service, please try again later".

Re: BT Email Access

mattyjoyce71 — Mon, 20 Oct 2025 11:34:57 GMT

Same for me, I sent one this morning but now will not allow me to send anything, assume there is a more national wide issue ? ?

I can not send from any of our family BT e-mail accounts

Re: BT Email Access

Al_W — Mon, 20 Oct 2025 11:45:45 GMT

My access seems to be working now.

Re: BT Email Access

mattyjoyce71 — Mon, 20 Oct 2025 11:46:58 GMT

Mine too, must have been a small outage somewhere, phew

Re: BT Email Access

mick60 — Mon, 20 Oct 2025 11:49:20 GMT

Problems signing in to my e mail all morning with those bloody Captcha returning and Hmmm cant reach this page messages BT have finally admitted there is a fault they are working on and i hope they keep us updated because its very frustrating.

Why did they takeaway users option to tick the stay signed in box and why are they using those Captcha puzzles which as far as i know no users like. !