https://community.bt.com/t5/Webmail/Email-attachments/m-p/2448355#M2273 <P>Hi,</P><P>I am unable to send an email attachment via btinternet webmail whatever the size of attachment.</P><P>The option to send is greyed out.</P><P>I have cleared browser cache and tried different browsers (Firefox and Edge) also tried using a different account.</P><P>Any ideas please?</P><P>Thanks!</P> Wed, 12 Nov 2025 13:31:20 GMT SiCa 2025-11-12T13:31:20Z https://community.bt.com/t5/Webmail/Email-attachments/m-p/2448355#M2273 <P>Hi,</P><P>I am unable to send an email attachment via btinternet webmail whatever the size of attachment.</P><P>The option to send is greyed out.</P><P>I have cleared browser cache and tried different browsers (Firefox and Edge) also tried using a different account.</P><P>Any ideas please?</P><P>Thanks!</P> Wed, 12 Nov 2025 13:31:20 GMT https://community.bt.com/t5/Webmail/Email-attachments/m-p/2448355#M2273 SiCa 2025-11-12T13:31:20Z https://community.bt.com/t5/Webmail/Email-attachments/m-p/2448467#M2285 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/347978">@SiCa</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>As a test, could you try <A href="https://www.bt.com/help/email/bt-email-login" target="_blank">logging into BT Webmail</A> through a private/incognito window please? Let me know if you're then able to add an attachment.</P> <P>Thanks</P> <P>Chris</P> Thu, 13 Nov 2025 14:17:52 GMT https://community.bt.com/t5/Webmail/Email-attachments/m-p/2448467#M2285 Christopher_G 2025-11-13T14:17:52Z