This topic

2FA on sub account

Frogmodem — Sat, 29 Nov 2025 20:06:16 GMT

I have several sub accounts and have set them up via MyBT. Will the 2FA setting apply to those as well as my main emai?

Re: 2FA on sub account

Peter_W — Tue, 02 Dec 2025 11:23:03 GMT

Two factor authentication is linked to your BT ID, not individual email addresses.

When you enable this in My BT, it applies to your main BT ID login and any email accounts managed under that ID.

Therefore if your sub accounts are still under your main BT ID, rather than gifted, they will be covered by your 2FA settings.

Any 2FA prompts will go to the contact details you set up (your mobile / email), even if someone is accessing a sub account.

Peter

Re: 2FA on sub account

Frogmodem — Tue, 02 Dec 2025 13:41:36 GMT

That's very useful information - thanks! I have never been asked to confirm a 2FA code and neither have the users of the sub-accounts. We always use the same devices, so is that the reason?

Re: 2FA on sub account

Peter_W — Tue, 02 Dec 2025 14:17:07 GMT

@Frogmodem Two factor is an option I believe, so if you've not turned this on then it won't enable this feature.

If you were to enable this in the account settings, it would then send them to the main contact email registered on the account.

Peter