https://community.bt.com/t5/Webmail/Modify-2FA-settings/m-p/2460244#M2582 <P>I have tried to change my 2FA settings in MYBT in order to be contacted by email rather than my phone.&nbsp; However, all I get is the option to change my phone number.&nbsp; I can't see any way of turning off 2FA either; has anyone else experienced this or has a solution?</P> Thu, 23 Apr 2026 15:36:36 GMT Frogmodem 2026-04-23T15:36:36Z https://community.bt.com/t5/Webmail/Modify-2FA-settings/m-p/2460244#M2582 <P>I have tried to change my 2FA settings in MYBT in order to be contacted by email rather than my phone.&nbsp; However, all I get is the option to change my phone number.&nbsp; I can't see any way of turning off 2FA either; has anyone else experienced this or has a solution?</P> Thu, 23 Apr 2026 15:36:36 GMT https://community.bt.com/t5/Webmail/Modify-2FA-settings/m-p/2460244#M2582 Frogmodem 2026-04-23T15:36:36Z https://community.bt.com/t5/Webmail/Modify-2FA-settings/m-p/2460270#M2583 <P>There are many posts regarding this if have a search of the forum but the sjort answer is no you can't turn it off.</P> Thu, 23 Apr 2026 20:33:19 GMT https://community.bt.com/t5/Webmail/Modify-2FA-settings/m-p/2460270#M2583 gg30340 2026-04-23T20:33:19Z