https://community.bt.com/t5/Webmail/Downloading-e-mail-attachments/m-p/2460962#M2624 <P>I have used Duckduckgo browser for a long time but recently (last three months) have been unable to download PDF attachments when using BT e-mail. When hovering mouse pointer over attachment and clicking "Downloads" nothing happens.&nbsp; If I use Brave browser it works! Anyone any ideas pl. ?</P><P>&nbsp;</P> Fri, 01 May 2026 14:24:35 GMT Busman1 2026-05-01T14:24:35Z https://community.bt.com/t5/Webmail/Downloading-e-mail-attachments/m-p/2460962#M2624 <P>I have used Duckduckgo browser for a long time but recently (last three months) have been unable to download PDF attachments when using BT e-mail. When hovering mouse pointer over attachment and clicking "Downloads" nothing happens.&nbsp; If I use Brave browser it works! Anyone any ideas pl. ?</P><P>&nbsp;</P> Fri, 01 May 2026 14:24:35 GMT https://community.bt.com/t5/Webmail/Downloading-e-mail-attachments/m-p/2460962#M2624 Busman1 2026-05-01T14:24:35Z https://community.bt.com/t5/Webmail/Downloading-e-mail-attachments/m-p/2460965#M2625 <P>If it works when you use another browser that tends to suggest the problem is with the Duckduckgo browser.</P><P>Have you checked the browser's settings to see if the place that the downloads go to is correct and it is allowing PDF to be downloaded and opened?</P><P>Have you tried clearing its history and cookies or uninstalling DDG and then reinstalling it?</P> Fri, 01 May 2026 15:39:42 GMT https://community.bt.com/t5/Webmail/Downloading-e-mail-attachments/m-p/2460965#M2625 gg30340 2026-05-01T15:39:42Z