This topic

Error Message

Stephen61 — Mon, 29 Jun 2026 21:08:51 GMT

I have been trying to send emails and have been getting the following message -

Sorry your email could not be delivered due to content policy reasons. Please check your message content for URLs, content and subject matter that could be construed as Malware, Spam or Phishing before retrying. (6-1-3-1) ID (69FAABE70464CFF4).

I am using my home broadband. This is happening on 2 separate laptops, however I can send messages on my i-phone. This has started to happen today.

Thanks

Re: Error Message

Ali_A — Tue, 30 Jun 2026 11:23:10 GMT

Hi @Stephen61

When you say you're able to send via iPhone, are you connected to the same home broadband WIFI at the time, or it is through mobile data?

Ali

Re: Error Message

Stephen61 — Tue, 30 Jun 2026 11:50:43 GMT

Yes, laptops and phone were using the same hub.

What I've done is turn off the hub for 30 minutes to get a new IP address and it has resolved the issue

Thanks for checking my psot

Re: Error Message

Ali_A — Tue, 30 Jun 2026 11:52:16 GMT

That's great news @Stephen61

Thanks for keeping us updated with this.

Ali