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Email inbox

cabbie465 — Wed, 22 Jul 2026 10:56:23 GMT

My BT email inbox is only showing yesterday and older. I want to see today. My external mail collector is receiving them but they do not show in my bt mail inbox

Re: Email inbox

cabbie465 — Wed, 22 Jul 2026 10:58:36 GMT

Sorry it's only showing last week and older

Re: Email inbox

gg30340 — Wed, 22 Jul 2026 12:31:11 GMT

Make sure that the "Conversation" View is not active. To do that log onto your BTMail account and click on "View" in the menu bar at the right hand side. Scroll down and Single click "conversation view" to toggle it on or off.

When you toggle it on or off you will see the name "Conversation View" change colour from grey to blue when it is turned on.

Re: Email inbox

cabbie465 — Wed, 22 Jul 2026 15:21:55 GMT

Many thanks - Sorted

Re: Email inbox

fam — Wed, 22 Jul 2026 21:23:01 GMT

Sorted, Thanks been like this for weeks.