Links within emails using BT Webmail

jeffreypatton — Thu, 05 Nov 2026 16:03:20 GMT

BT webmail strips out links on emails it finds suspicious including links to their own sites (as below). If you download this to an external client like outlook these links are OK. Anyone know a why round this to make these active via BT webmail as I cannot update some appointments I can only do via links sent to my email account.

Re: Links within emails using BT Webmail

Leanne_T — Fri, 06 Nov 2026 12:58:37 GMT

Hi @jeffreypatton

Thanks for coming back to the community.

I've asked our email support team to look into this for you, and once I get some more information I will let you know.

Thanks.

Leanne.

This topic

Links within emails using BT Webmail

Re: Links within emails using BT Webmail