This topic

Is this email kosher? Genuine

MiracleMaud — Tue, 10 Nov 2026 09:22:09 GMT

I am very nervous of clicking links in emails, but may be affected by the issue reported in the email (old accounts). I need to continue to access my account. Sent by: B̰T M̰ail T̰eam <**********@btinternet.com>, to "btukboardbband@bt.com"

I don't recall an email a month ago, but I've been a bit under the weather.

Help! (Having a bit of a flap here!!)

The email:

Hello,

We contacted you last month regarding updates to our Terms of Service and Privacy Policy. These changes are designed to provide you with greater transparency and control over your personal data.

Please be advised that we are discontinuing older versions of our email accounts as they no longer meet current security standards.

To maintain access to your mailbox, you must confirm your acceptance of the updated Terms of Service.

CLICK HERE

[Mod edit: Unlinked hyperlink and obscured user's email address]

Re: Is this email kosher? Genuine

licquorice — Tue, 10 Nov 2026 08:06:39 GMT

Of course it's a scam, don't click on the link and please delete it from the forum to prevent anyone else clicking it.

Re: Is this email kosher? Genuine

MiracleMaud — Tue, 10 Nov 2026 08:11:15 GMT

Thank you SO much for replying.

Are you a representative of BT? I'm sorry, but I'm having quite the panic here.

Maud

Re: Is this email kosher? Genuine

licquorice — Tue, 10 Nov 2026 08:21:05 GMT

No, I'm just a customer, but it's obviously a scam. Broadband isn't spelt correctly and it comes from a private address. Please delete the whole of the text and link from your post.

Re: Is this email kosher? Genuine

MiracleMaud — Tue, 10 Nov 2026 09:35:32 GMT

Thank you. You are correct.

I'll remove the clickable link, but leave the rest. It may help someone else. I somehow doubt I have been singled out for this.

Thanks again. Being a bit under the weather I'm not at my sharpest.