https://community.bt.com/t5/EE-TV-YouView/TV-box/m-p/2233718#M66596 <P>Having accepted instruction that Update is available, update has now frozen. Says 100% complete but will not restart. cannot get out of screen.</P> Wed, 25 May 2022 11:38:34 GMT rbbathurst 2022-05-25T11:38:34Z https://community.bt.com/t5/EE-TV-YouView/TV-box/m-p/2233718#M66596 <P>Having accepted instruction that Update is available, update has now frozen. Says 100% complete but will not restart. cannot get out of screen.</P> Wed, 25 May 2022 11:38:34 GMT https://community.bt.com/t5/EE-TV-YouView/TV-box/m-p/2233718#M66596 rbbathurst 2022-05-25T11:38:34Z https://community.bt.com/t5/EE-TV-YouView/TV-box/m-p/2233746#M66597 <P>I assume there's a question in there somewhere but you're going to have to give more info than that if you want it answered.</P><P>What box</P><P>Instructions from who</P><P>What do you see on screen</P> Wed, 25 May 2022 13:36:30 GMT https://community.bt.com/t5/EE-TV-YouView/TV-box/m-p/2233746#M66597 Les-Gibson 2022-05-25T13:36:30Z https://community.bt.com/t5/EE-TV-YouView/TV-box/m-p/2233880#M66603 <P>Sorry. After waiting for over an hour for the service to restart I tried the old 'turn it off and start again'. Turned off box, TV, router at power source. Waited ten minutes or so and then started everything again and it is now working.</P><P>I do not know how to cancel the original post so sorry to have wasted anyone's time.</P><P>&nbsp;</P> Thu, 26 May 2022 12:16:04 GMT https://community.bt.com/t5/EE-TV-YouView/TV-box/m-p/2233880#M66603 rbbathurst 2022-05-26T12:16:04Z