This topic

Bt TV box Pro and BT Home Hub 5 router

efelstead — Tue, 14 Jun 2022 06:59:11 GMT

Hello

I need to replace my Youview set top box with the BT TV Box Pro but I am concerned that I will need to also change my BT Router which I do NOT want to do.

II am using a BT Home Hub 5 at the moment and it is working well and has done for some years

So basically I am asking will the BT TV box Pro work with a BT Home Hub 5?

I use a wired Ethernet connection so do not rely on WiFi

Thank you

Regards

Edward

Re: Bt TV box Pro and BT Home Hub 5 router

TimCurtis — Tue, 14 Jun 2022 08:08:29 GMT

@efelstead

Shouldn't matter what router the box connects to as long as it gets an internet connection and the modem/router supports BT's multicast transmissions as the HomeHub 5 does.

Re: Bt TV box Pro and BT Home Hub 5 router

efelstead — Tue, 14 Jun 2022 08:14:36 GMT

That is great news!

I have three laptops,two desktops and three apple phones all using my present Home hub

and the last thing I want to do is have to reset all of them

Thank you Tim

Regards

Edward

Re: Bt TV box Pro and BT Home Hub 5 router

Anonymous — Tue, 14 Jun 2022 08:30:17 GMT

@efelsteadwrote:
I have three laptops,two desktops and three apple phones all using my present Home hub and the last thing I want to do is have to reset all of them

Changing the router doesn't necessitate a "reset" of anything.

Re: Bt TV box Pro and BT Home Hub 5 router

efelstead — Tue, 14 Jun 2022 10:03:56 GMT

I am somewhat confused now but if you change the router will not the ID change and the computer network settings will need to be changed to connect with the new router.

My existing router has a card in a slot which has the info to recognise the router from the list which appears in Windows Taskbar when setting up and similarly when setting up an IPhone one needs to know the ID of the router

Being from 1940's generation I find it very difficult keeping up with the very rapid changes to technology so please advise if what i say/ask does'nt make sense

Thank you

Edward

Regards

Edward

Re: Bt TV box Pro and BT Home Hub 5 router

Anonymous — Tue, 14 Jun 2022 10:15:03 GMT

Two options:

You connect the old devices to the new router SSID, a one time action that doesn't require anything to be reset & shouldn't take more than a minute per device.

Slightly more complex, you change the SSID & password of the new router to match those of the HH5, then all devices will connect automatically. Proviso being that the latest Smart Hub 2 only provides a single SSID, so if your HH5 has separate SSIDs for 2.4 & 5GHZ wireless bands you can't do that.

Re: Bt TV box Pro and BT Home Hub 5 router

scharter — Wed, 15 Jun 2022 08:37:52 GMT

@efelstead If using the latest software on your IPhones, just open your camera, point at the 'card in the slot' and the phone will say "Do you want to connect to this network"... simples, job done.

Re: Bt TV box Pro and BT Home Hub 5 router

efelstead — Wed, 15 Jun 2022 09:04:51 GMT

Thank you for that information.

I will get my son to look at my phone and check the software.

I am 81yrs old and I am really struggling with modern technolgy

My Youview box is starting to fail now and I have to try and install a replacement which may involve changing the router as well

So I am finding all this a real struggle

Thank you all for your help

Regards

Edward

Re: Bt TV box Pro and BT Home Hub 5 router

TimCurtis — Wed, 15 Jun 2022 09:08:24 GMT

@efelstead

Unless you're forced to change your router - eg going to Digital Voice - then don't. The HomeHub 5 is perfectly adequate and even if BT send you a new router just keep it boxed and continue using the HH5.

I'm from the 40s like yourself but had 30+years in systems development so none of this is an issue to me but I do understand that for many others of my generation - my neighbours are a good example - it can be seemly complicated.

Re: Bt TV box Pro and BT Home Hub 5 router

SRB — Wed, 15 Jun 2022 15:12:41 GMT

Have been using my Home Hub 5 with the BT TV Pro box for 10 months now and have had no issues at all, returned the Smart Hub to BT.

Re: Bt TV box Pro and BT Home Hub 5 router

efelstead — Wed, 15 Jun 2022 15:33:45 GMT

Thank you so much SRB!

Just what I wanted to hear and backs up what Tim has said.

I will need another returns bag!

Regards

Edward

Re: Bt TV box Pro and BT Home Hub 5 router

TimCurtis — Wed, 15 Jun 2022 17:53:44 GMT

@efelstead

Don't return any new HomeHub that might get sent as if yours fails you've got a replacement on hand rather than maybe 3 or 4 days to get a replacement.

I'm a follower of the "It'll come in handy" brigade. 😀

Re: Bt TV box Pro and BT Home Hub 5 router

scharter — Wed, 15 Jun 2022 18:30:14 GMT

And not the punctuation brigade. 😂😂😂

Re: Bt TV box Pro and BT Home Hub 5 router

SRB — Wed, 15 Jun 2022 22:20:13 GMT

Well, obviously that's what my old Home Hub 3 is for 😂

Re: Bt TV box Pro and BT Home Hub 5 router

efelstead — Thu, 16 Jun 2022 08:44:58 GMT

Hello

Update re installing BT TV Box Pro

I installed the box yesterday using the Home Hub 5 and all went perfectly.

So far everything is working as it should so unless something unexpected happens i can only conclude that it is not absolutely necessary to change the router to the latest Smart hub

Thank you all who responded to my post

Regards

Edward