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Current DTRT4000 software

mispeltyuoth — Sat, 25 Jun 2022 18:30:42 GMT

I have a DTRT4000 and, while I was away for a week, it's been switched off. When I turned it on today it asked to apply a software update. I OK'd it and it quickly got to 100% and then sat there for over an hour. In the end I switched it off and back on. Again it asked to apply the update and I OK'd it with exactly the same result. When I turned it off/on, it started normally.

It's now showing:

Last checked for update: 25 June 2022

Component software: 3.7.216(cc7e23)

Manufacturer software: 32.135.0

I assume from the fact that it started without asking to update that the 2nd update was successful. Can someone confirm the current software versions for the box please?

Thanks in advance

Re: Current DTRT4000 software

Anonymous — Sat, 25 Jun 2022 19:19:27 GMT

https://support.youview.com/youview-box/software-updates/bt-software-update-32-137-0-3-8-4/

Re: Current DTRT4000 software

zulu17 — Sat, 25 Jun 2022 20:34:49 GMT

hi @mispeltyuoth The latest software versions and the status of that release ( most releases are phased over a couple of weeks or so ) is shown at

https://support.youview.com/youview-box/software-updates/latest-software-versions/

so as @Anonymous has referenced there is a later update to the software which appears not yet to haven successfully applied to your box. , possibly due to the box being switched off when Youview were completing the rollout. It may occur automatically after the weekend .
I suggest that if you haven,t received the update automatically by Tuesday that you try a manual update from the Settings Software Information Update Menu.

Re: Current DTRT4000 software

mispeltyuoth — Sun, 26 Jun 2022 09:04:58 GMT

I checked again this morning and the date of the last time it was checked has changed so something happened overnight but it's still showing the same versions and, when I tried a manual update it said I'm on the latest version.

As it doesn't appear to be critical I'll leave it for a week and see what happens.

Thanks for your help @Anonymous & @zulu17