This topic

BT - Your View Box

christinecarl — Sun, 26 Jun 2022 11:18:01 GMT

Can I still use by Your View box to record if I cancel my Entertainment package with BT.

BT said if I cancelled I would lose the ability to record etc to keep this function I would need to pay £10 a month.

Thanks.

Re: BT - Your View Box

ney — Sun, 26 Jun 2022 18:00:47 GMT

You can still record the Freeview channels for free.

At times BT customer service don't know what they are talking about. I just depends who you get on the other end.
Never heard anything about you would have to pay £10 to keep the record function. This is a new one to me.

If your got your Youview box after 19th December 2019 you will have to send the box back to BT.

Re: BT - Your View Box

TimCurtis — Sun, 26 Jun 2022 18:07:50 GMT

Just to be clear it's on or after 13/12/2019 not 19/12/2019. And you can keep the box after that date if you're prepared to pay the charge they'll make. Could be worth it!

Never heard of that £10 charge before either other than years ago with Sky boxes.

Re: BT - Your View Box

Anonymous — Sun, 26 Jun 2022 18:14:10 GMT

I wonder if £10 is what BT are planning to charge for Freeview over IP for non-subscribers once it's released?

But as @ney says, there does seem to be a considerable number of reps who apparently spent their training session gazing out of the window or playing with their phones... 🙄

@TimCurtis

All of the BT boxes are cheaper from CEX with warranty than what BT want to charge for non-return.

Re: BT - Your View Box

ney — Sun, 26 Jun 2022 18:48:21 GMT

@Anonymous

Never knew CEX was selling the new BT Pro box may go and have a look next time I up town at my local CEX shop.

Re: BT - Your View Box

Anonymous — Sun, 26 Jun 2022 18:32:26 GMT

@ney

Don't know what local stock is like but they're available from their site with free delivery.