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Now/Next EPG data now vertical.

tweetSP0RT — Fri, 29 Jul 2022 07:43:04 GMT

I see this morning the guide has updated, really not sure if it's a good move takes up way too much of the screen and you can't scroll beyond the next programme. Is this part of the big upcoming changes that have mentioned?

Re: Now/Next EPG data now vertical.

Anonymous — Fri, 29 Jul 2022 15:19:14 GMT

@tweetSP0RT This link on Youview support will shed some light on the subject

https://support.youview.com/youview-box/software-updates/bt-software-update-visual-guide/

Re: Now/Next EPG data now vertical.

tweetSP0RT — Fri, 29 Jul 2022 15:46:36 GMT

Thanks, I had a look earlier this morning on the Youview site, but couldn't find anything beyond the update about the buffer recording etc.

Not a fan of it taking up half the screen to view what's on next might as well open the main guide!

Re: Now/Next EPG data now vertical.

Weerab1983 — Sat, 30 Jul 2022 15:47:37 GMT

When I press down I just get images of whats coming on for the next few hours and and can go up and down to see what's on other channels on my BT TV Pro box.

It does not look like the screenshot on the Youview web page.

The update seems to have happened as the software version is the same as detailed.

Not sure if the changes have taken affect though.

Re: Now/Next EPG data now vertical.

MC22 — Sun, 31 Jul 2022 08:36:52 GMT

Same here, my Box appears to have received the update (4.0.220/0.5.252) but when I’m watching Live TV and I press up/down/left/right I’m still presented with a horizontal line of tiles.

Re: Now/Next EPG data now vertical.

BillyM — Sun, 31 Jul 2022 08:56:40 GMT

@Weerab1983 @MC22

There have been two recent updates for the BT Pro Box.

14 July: 0.5.252/4.0.220 (find a remote and time-shift buffer recording)

29 July: Visual Guide. The Component Software and Manufacturer Software versions stay the same as before. There might be a change to Platform Configuration but I haven't had the update yet so can't check. The Visual Guide update is a phased roll-out and is still rolling-out. From what you've posted it so it sounds like you haven't had the update as yet.

Re: Now/Next EPG data now vertical.

scharter — Sun, 31 Jul 2022 10:20:59 GMT

Same here. Another day, same carp.

Re: Now/Next EPG data now vertical.

PJCORNELLY — Tue, 02 Aug 2022 06:17:55 GMT

Blimey!

Who signed that off. Surely all that's needed is a single line banner at the bottom of the screen running horizontal so that you can browse left to right and up and down.

Why cover the screen?

Re: Now/Next EPG data now vertical.

TimCurtis — Tue, 02 Aug 2022 08:09:26 GMT

Personally when I turn my box on I'm either going to watch a recording, set a recording or if I had a TV subscription watch one of those channels so I don't want/need a screen full of totally unnecessary stuff presented to me. Which incidentally slows down the box anyway.

There's no pre-warning of these changes and I'm sure that many older people (I'm mid 70s so I can say that) must get quite confused by some of this stuff.

Re: Now/Next EPG data now vertical.

scharter — Tue, 02 Aug 2022 08:32:51 GMT

They should have built in a 'settings' option to choose one or the other views. Or is that to sensible?

Re: Now/Next EPG data now vertical.

Anonymous — Wed, 17 Aug 2022 18:17:32 GMT

I have still not had any update for the vertical now/next visual guide. I know some here don't like it, but I was wondering why I have not yet received it. Had the update to find my remote ages ago.

Re: Now/Next EPG data now vertical.

Weerab1983 — Wed, 17 Aug 2022 18:54:56 GMT

I don't have it either. Youview site says it's still rolling out

Re: Now/Next EPG data now vertical.

biohazardx9 — Thu, 18 Aug 2022 05:56:03 GMT

For something so basic, I don't understand the phased rollout. Sometimes this can be a bad thing.

Re: Now/Next EPG data now vertical.

BillyM — Tue, 20 Sep 2022 17:56:03 GMT

I had an email today from YouView (I signed up for trials) saying to expect the Visual Guide update "in the next few days". I did an Update software in Settings and sure enough the update was there after a restart. No change to Component software or Manufacturer numbers, however a change to Platform confirmation I think(5386 from 5370?). If you haven't had the update come through as yet, then expect it in the next few days.

Also spotted on the YouView site that there is a BT Pro software update rolling out. No new features, just a maintenance update.

Re: Now/Next EPG data now vertical.

SRB — Tue, 20 Sep 2022 20:49:26 GMT

Arrived home this evening to find our box now has the next/later guide. However on my box, if you press the purple home button and scroll across the "live TV" row and pick a channel, once on the channel if you press either the left or right or up and down option on the center button, an overlay with the time appears and the box becomes unresponsive until you press the back button. Is this supposed to happen? Should it not show the now next info?

Re: Now/Next EPG data now vertical.

zulu17 — Tue, 20 Sep 2022 21:36:30 GMT

Hi @SRB once you are watching a live channel the Now/Next should load ( or if the feature hasn't rolled out to your box the useful old format miniguide). What you are experiencing is abnormal.

Re: Now/Next EPG data now vertical.

SRB — Wed, 21 Sep 2022 12:51:01 GMT

Have rebooted the box, it's still doing it. If I select a channel from the "Live TV" row of channels which appear when I press the "home button.

Left side of the picture has a black gradient and the time displays on the right hand side.

If I directly go to a channel, say 101, it will correctly display the now/next overlay.

Re: Now/Next EPG data now vertical.

zulu17 — Wed, 21 Sep 2022 18:05:09 GMT

@SRB If you have channel 101 you presumably are in aerial mode on the BT TV Box Pro. Even so what you are experiencing shouldn’t be occurring. be interesting if any others in aerial mode are experiencing similar.

Re: Now/Next EPG data now vertical.

Weerab1983 — Wed, 21 Sep 2022 18:41:09 GMT

I have the update now too.

But when in IP mode, pressing subscribed channels now shows every channel rather than the now tv channels. Any advice on how to correct this?

Re: Now/Next EPG data now vertical.

SRB — Wed, 21 Sep 2022 19:02:28 GMT

Yes, am in aerial mode as the family like to record/watch RTÉ programmes. (I'm in Northern Ireland).