This topic

Netflix signup

TheRealBudski — Sun, 18 Sep 2022 15:51:09 GMT

one for Mod’s I think

Just tried to setup Netflix through MyBT, and get all the way through ordering, get an email from BT to say the order is complete, but I get no follow up from Netflix with my link.

As you can see from the final page of the order, I think it is because the system is adding a Null instead of my email address

has anyone found a way round this?

thanks

Re: Netflix signup

PaddyB — Mon, 19 Sep 2022 08:11:33 GMT

Hi @TheRealBudski,

Thank you for posting. I'm sorry you haven't been able to complete the Netflix sign up. If you send me your details, I'll be able to get this investigated.

I have sent you a private message with instructions on how to contact the team. You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy

Re: Netflix signup

TheRealBudski — Mon, 19 Sep 2022 14:13:28 GMT

Thanks. I’ve replied

Re: Netflix signup

NorthernLight — Tue, 20 Sep 2022 08:14:39 GMT

I posted a very similar message to this last week. Could one of the mods help me too?

Re: Netflix signup

NeilO — Tue, 20 Sep 2022 08:52:37 GMT

@NorthernLight I'm sorry your previous post was missed. I'll send you a private message in a moment so you can get in touch with your details.

Thanks

Neil

Re: Netflix signup

TheRealBudski — Wed, 21 Sep 2022 18:51:14 GMT

Thanks for your assistance @NeilO

FYI the solution was not to use the signup in MyBT, but signup using the app on the YouView box.