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Bt box recording problems

Jasper999 — Wed, 21 Sep 2022 15:34:38 GMT

Previously recorded programs are suddenly now showing as not recorded

Re: Bt box recording problems

TimCurtis — Wed, 21 Sep 2022 16:12:01 GMT

By that do you mean showing as failed recordings and they're on BBC or ITV recognise that both BBC & ITV have been cancelling & rescheduling many programmes over the past 2 weeks due to the death of our Queen.

Re: Bt box recording problems

Jasper999 — Fri, 23 Sep 2022 09:26:41 GMT

Thank you for the prompt response

No these are programs that we have recorded many weeks/ months ago, all showed full recording times but suddenly came up failed recording. All previous recordings were affected in this way and only allowed the option to delete them.

Re: Bt box recording problems

why_oh_why — Fri, 23 Sep 2022 14:34:03 GMT

Possibly a silly question but did you perform a box reboot in case it was just a glitch in the software? Rebooting your Hub/router can also help clear problems.