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Mini Box Contract

jas20001978 — Wed, 26 Oct 2022 13:51:26 GMT

Good Afternoon

A month or so back I ordered the new Multiroom mini box. It’s not for me as it will not work with my new router. The main pro box will work through a dedicated lan port. However my new Wi-Fi 6e router does not have IPTV over WiFi.

To be honest it’s not the best with half the streaming apps missing. Am I right in saying the mini box can be cancelled and returned anytime as it’s a monthly contract.

Can’t see where I can cancel it in MyBT and jut wanted to get my facts in order before the phone call.

Thanks

Re: Mini Box Contract

Anonymous — Wed, 26 Oct 2022 14:56:34 GMT

You are correct, it is a 31-day contract, but I don't have one on my account to check the cancellation process I'm afraid.

Re: Mini Box Contract

jas20001978 — Wed, 26 Oct 2022 14:59:44 GMT

@Anonymous cheers for that I’ll give them a call.

Re: Mini Box Contract

Anonymous — Wed, 26 Oct 2022 15:15:20 GMT

Actually @jas20001978, I believe it is a 30-day contract, I have Sky on the brain who are 31 days, but it really isn't clear from the terms:

Extra box