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BTP-15000

Darrena87 — Fri, 28 Oct 2022 12:21:31 GMT

Hi, getting issue with bt sport on the TV box giving error code BTP-15000, called tech today who advised me bt sport won't work unless I use the bt home hub with the box, currently using a nest WiFi connection, TV box is hardwired in. Is there any way of sorting this keeping current WiFi set up?

Re: BTP-15000

Darrena87 — Sat, 29 Oct 2022 09:08:04 GMT

Is it right that the bt sport won't work on bt TV box because I'm using a 3rd party router though?

Re: BTP-15000

Anonymous — Sat, 29 Oct 2022 09:28:46 GMT

@JohnC2

That appears to be an archived thread not visible to us mere mortals.

Is the BT Preview on channel 330 unencrypted so could be used to test multicast before subscribing?

@Darrena87

Your router needs to support multicast/IGMP. So no, a third party router isn't prohibited but it does need the right support.

Re: BTP-15000

JohnC2 — Sat, 29 Oct 2022 09:15:15 GMT

@Anonymous thanks for that and I've removed the post now.

Cheers

John