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Re: BT TV Error codes BTP 15000 and BTP 15990

Fibrefrustrated — Sat, 19 Nov 2022 20:10:50 GMT

I have the same issue. Rebooted tv box and hub but no join. Did anyone get to the bottom of the issue?

Les-Gibson — Sun, 20 Nov 2022 18:39:59 GMT

JohnC2 — Mon, 21 Nov 2022 08:45:14 GMT

Hi @Fibrefrustrated, welcome to the forum and sorry that you have this error.

Have you got it fixed now? If not let me know and we'll be happy to help you get it fixed.

Cheers

John

Fibrefrustrated — Mon, 21 Nov 2022 09:04:11 GMT

John

Thanks for your message, unfortunately the issue remains. Regards

JohnC2 — Mon, 21 Nov 2022 09:07:09 GMT

Hi @Fibrefrustrated, thanks for getting back to me and we'll be happy to help you with this.

I've sent you a Private Message so you can get in touch with the Mod team for help.

Cheers

John

Fibrefrustrated — Tue, 22 Nov 2022 16:09:56 GMT

Thanks to @NeilO for the quick response, very happy to report that issue has been resolved. Brilliant service

NeilO — Tue, 22 Nov 2022 16:37:33 GMT

@Fibrefrustrated That's great, I was glad that I was able to help.

Neil