https://community.bt.com/t5/EE-TV-YouView/BT-TV-Box/m-p/2264454#M69656 <P>Power cut earlier today now only 1 blue light on the box and you view starts loading and then light goes red and it starts again</P><P>I have followed all the other stuff on resetting&nbsp;</P><P>new box</P> Thu, 24 Nov 2022 21:35:34 GMT adeshaz 2022-11-24T21:35:34Z https://community.bt.com/t5/EE-TV-YouView/BT-TV-Box/m-p/2264454#M69656 <P>Power cut earlier today now only 1 blue light on the box and you view starts loading and then light goes red and it starts again</P><P>I have followed all the other stuff on resetting&nbsp;</P><P>new box</P> Thu, 24 Nov 2022 21:35:34 GMT https://community.bt.com/t5/EE-TV-YouView/BT-TV-Box/m-p/2264454#M69656 adeshaz 2022-11-24T21:35:34Z https://community.bt.com/t5/EE-TV-YouView/BT-TV-Box/m-p/2264760#M69677 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/309832">@adeshaz</a>&nbsp;I'm sorry about the delay getting back to you, did you manage to get this sorted?</P> <P>If a <A href="https://www.bt.com/help/tv/fix-a-problem/tv-boxes/how-do-i-reset-my-bt-tv-box-#:~:text=Select%20a%20TV%20box%20for%20more%20information&amp;text=When%20you%20see%20this%2C%20press,recordings%20using%20the%20arrow%20buttons." target="_blank" rel="noopener">factory reset</A> hasn't worked a replacement box would likely need to be arranged.&nbsp;</P> <P>Neil</P> Sat, 26 Nov 2022 16:19:40 GMT https://community.bt.com/t5/EE-TV-YouView/BT-TV-Box/m-p/2264760#M69677 NeilO 2022-11-26T16:19:40Z