https://community.bt.com/t5/EE-TV-YouView/Amazon-Prime/m-p/2264811#M69689 <P>Amazon prime app says "Something went wrong. Please try again later. For more help, visit amazon.co.uk/videohelp." whenever I use Amazon on either of our BT boxes. Amazon works fine on my tablet and phone, so definitely BT box issue. It said this a few times, worked once, now says this message again everytime...</P> Sat, 26 Nov 2022 21:24:18 GMT leeds06 2022-11-26T21:24:18Z https://community.bt.com/t5/EE-TV-YouView/Amazon-Prime/m-p/2264811#M69689 <P>Amazon prime app says "Something went wrong. Please try again later. For more help, visit amazon.co.uk/videohelp." whenever I use Amazon on either of our BT boxes. Amazon works fine on my tablet and phone, so definitely BT box issue. It said this a few times, worked once, now says this message again everytime...</P> Sat, 26 Nov 2022 21:24:18 GMT https://community.bt.com/t5/EE-TV-YouView/Amazon-Prime/m-p/2264811#M69689 leeds06 2022-11-26T21:24:18Z https://community.bt.com/t5/EE-TV-YouView/Amazon-Prime/m-p/2264880#M69697 <P>Did you read the customer reviews before installing the Alexa skill, it doesn't have a good rating.</P><P><A href="https://www.amazon.co.uk/YouView-BT-TV/dp/B081Q9BDDZ" target="_blank">Amazon.co.uk: BT TV : Alexa Skills</A></P> Sun, 27 Nov 2022 11:20:45 GMT https://community.bt.com/t5/EE-TV-YouView/Amazon-Prime/m-p/2264880#M69697 Les-Gibson 2022-11-27T11:20:45Z https://community.bt.com/t5/EE-TV-YouView/Amazon-Prime/m-p/2264897#M69700 <P>I Could be wrong but I read it that the OP is using the Amazon Prime app on the BT Box, not using any skills or his voice</P> Sun, 27 Nov 2022 12:29:34 GMT https://community.bt.com/t5/EE-TV-YouView/Amazon-Prime/m-p/2264897#M69700 JonMace 2022-11-27T12:29:34Z