This topic

BT TV Pro recording a few seconds

gpduffy — Wed, 30 Nov 2022 11:48:22 GMT

Our BT TV Pro box records a few seconds of Emmerdale or Corrie only, at least once/twice per week that is all thats recorded.

I've tried resets and retunes, nothing works.

Is there any troubleshooting as BT have offered to send a new box, I assume the new one will have the same issue

Re: BT TV Pro recording a few seconds

zulu17 — Wed, 30 Nov 2022 18:29:42 GMT

Which channel is this occuring on and is your box in aerial or IP mode ?

And is the problem occuring on other channels programming.

Re: BT TV Pro recording a few seconds

gpduffy — Thu, 01 Dec 2022 09:26:08 GMT

Aerial, ITV with soaps mostly, havent noticed it with other channels at all .....

Re: BT TV Pro recording a few seconds

Onbluehorses — Sun, 11 Dec 2022 21:47:13 GMT

I had the same problem tonight with Strictly. Very annoying when I went to watch it later in the evening.

Re: BT TV Pro recording a few seconds

pamelap — Fri, 30 Dec 2022 03:17:32 GMT

@gpduffy

As you know I have the same issue with a BBC News program. I notice there's another person who has posted they also have this error. BT tested my box, said no issues, and said must be transmission. However, it is beginning to seem that several people are reporting the same problem so I feel BT needs to look into this further.

Re: BT TV Pro recording a few seconds

gpduffy347 — Fri, 30 Dec 2022 11:32:34 GMT

Yes it’s strange

it’s happened evernight this week with coronation street Yet not emmerdale

Re: BT TV Pro recording a few seconds

Brucemeister5 — Fri, 30 Dec 2022 21:52:35 GMT

We’ve only got 6 seconds of tonight’s Would I Lie to you?

Re: BT TV Pro recording a few seconds

gpduffy347 — Fri, 30 Dec 2022 23:16:13 GMT

Can we get this flagged to a moderator. It’s a Common problem