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BT TV Box Pro Glitches

northshields — Tue, 05 Jul 2022 08:47:05 GMT

Does anybody else think that the TV Box Pro could be a very good box but is beset by too many occasional glitches? For example, just over the last week

1. From time to time when switched on I get the usual tiles across the bottom of the screen but no picture or sound. I can only get a picture and sound by changing channels.

2. On Sunday I recorded two consecutive programmes on BBC2. I started watching the first whilst the second was recording. When I paused what I was watching, the second programme simply stopped recording.

3. Yesterday I paused live tv and then chase viewed, fast forwarding through adverts. When I caught up with live tv, the screen simply went blank, and I could only get it back by changing channels to something else and then back again.

None of these things happen every time. Does this match other people's experience or might the box be faulty.

Re: BT TV Box Pro Glitches

scharter — Tue, 05 Jul 2022 11:17:06 GMT

@northshields No, that;s about right for this box! Although is your software up to date? Some of what you have mentioned seems to have been fixed.

Re: BT TV Box Pro Glitches

northshields — Tue, 05 Jul 2022 14:36:54 GMT

scharter

Thank you for the reply. Yes, the software is up to date.

It is disappointing that the problems are fairly typical because I think that the box could be quite good if only it was more robust.

Re: BT TV Box Pro Glitches

grothy — Wed, 21 Dec 2022 13:54:23 GMT

With regard to item 3 I have exactly the same problem when using pause on live TV - as you say when I fast forward and catch up with the live TV the screen goes black and I am forced to change to another channel to return to normal TV

Has anyone found a remedy?