This topic

ITV HUB to ITVX

chris2400 — Wed, 28 Dec 2022 13:30:15 GMT

I am trying to upgrade the ITV HUB to ITVX but to no avail. I see there are many. many messages on here about this. Rather than spend hours searching for an answer can someone advise what is the general consensus that the problem is. Many Thanks.

ITVX

Attheend — Thu, 08 Dec 2022 18:33:08 GMT

How do I receive ITVX on my TV? I have a DTR T2100 500GB set top box and live in Central Scotland. Is it possible or will we miss out once again?

Re: ITVX

NigelB72 — Thu, 08 Dec 2022 19:01:20 GMT

It's up to ITV to push the app out to compatible devices as it's their software

Re: ITVX

biohazardx9 — Thu, 08 Dec 2022 19:01:57 GMT

Has not launched on youview and so far no one knows why.

Hoping it does launch soon

Re: ITVX

Neilyboy72 — Wed, 21 Dec 2022 13:19:42 GMT

Box issues today again, guide or menu not working. About to reboot, thought this issues has been resolved but sadly not!

Re: ITVX

ney — Thu, 22 Dec 2022 10:10:11 GMT

@Attheend I think you could be waiting a good while before the ITVX app comes to the Youview box.

Re: ITVX

biohazardx9 — Thu, 22 Dec 2022 12:52:59 GMT

Youview themselves say they have no updates and no plans of it launching this year.

We currently don't have anything to announce regarding ITVX launching on YouView devices this year. ITV are continuing to work on upgrading the ITV Hub app on a per device basis and ITVX exclusive content is currently available on both ITV Hub and ITVX in the interim. We will post an update once we have more information to share

Youview post

SSeems to be a generic post and one that suggests 'what's wrong with itv hub? Use that it still works'.

Given that itv can update the hub app as they did to improve the security rather quickly. I feel there's a deeper issue involved.

We will be waiting a very long time, as most devices now have it, youview should have it by now given its a platform.

I can see the hub app dissappearing before itvx arrives on youview.

Re: ITVX

Brucemeister5 — Thu, 22 Dec 2022 14:11:30 GMT

If you want to subscribe to the Premium content on ITVX which gives you access to Britbox too then the current ITV Hub is not sufficient even though it has ITVX exclusive content at the moment.

I’ve taken advantage of the offer code of ITVXSAVE13 to get Premium content for the reduced price of £3.99 per month for 13 months by subscribing to ITVX. However, in order to make use of this I’m having to use the app on either our smart tv in the extension or the Fire tv 4K stick until such a time that the BT Pro tv box gets the ITVX app.

Re: ITVX

biohazardx9 — Thu, 22 Dec 2022 16:14:34 GMT

I thought that was the case.

New itv premium content is only available on the new app.

I thought I could get it via my TV but as its a Sony bravia with a hybrid Google TV and youview, stupidly enough I can't get the app. If I sideload it I get the error of device not licenced.

Whether it is a bug or not, casting gives me a blank screen via the app on my phone.

I don't want to get another device for just that so I'll make do until either device gets it.

Bodged rollout. We shall wait and see.

Re: ITVX

Brucemeister5 — Thu, 22 Dec 2022 16:56:31 GMT

I’ve signed up for ITVX using the same username and password that I used for ITV Hub. We’ve got a Premium subscription as mentioned above. This means that when I use ITV Hub on our BT Pro tv box we get to watch everything ad free. We didn’t previously have a paid subscription to ITV Hub. We did have a subscription to Britbox which I shall now cancel. It’s all a bit of a mess, but I can access what we need to by juggling devices until ITVX arrives on our Youview box ( if at all!)

Re: ITVX

biohazardx9 — Thu, 22 Dec 2022 17:11:01 GMT

Well done, least that's something.

Re: ITV HUB to ITVX

Anonymous — Wed, 28 Dec 2022 14:00:08 GMT

It doesn't yet exist for Youview, as reading one of the other threads would have told you.

Re: ITV HUB to ITVX

Les-Gibson — Wed, 28 Dec 2022 14:03:45 GMT

The latest compatibility list doesn't mention Youview which is curious given that ITV are one of the partners.

Goodbye ITV Hub. Hello ITVX!

Re: ITV HUB to ITVX

chris2400 — Wed, 28 Dec 2022 14:57:00 GMT

Thank you for your response, it was much appreciated..

Re: ITV HUB to ITVX

chris2400 — Wed, 28 Dec 2022 14:59:18 GMT

I did read quite a few responses and found it all very confusing..there seemed to be many different answers. Thank you for getting back to me it was much appreciated.

Re: ITV HUB to ITVX

chris2400 — Wed, 28 Dec 2022 16:01:11 GMT

Thank you for your kind response.

Re: ITV HUB to ITVX

nickmorc — Thu, 29 Dec 2022 09:46:34 GMT

If you want ITVX the best bet is get a Firestick, the app support for the BT Boxes is very poor.

Re: ITVX

biohazardx9 — Thu, 05 Jan 2023 18:19:13 GMT

Something is going on. Noticed the virtual channel for britbox (331) has a blank guide of '0'.

The channel still streams and prompts to press red to launch britbox.

Either a bug or its going to disappear soon.

Re: ITVX

zulu17 — Thu, 05 Jan 2023 18:53:01 GMT

Well @biohazardx9 the guide info for Britbox barker chanel 331 up to the end of 2022 said "Stream the biggest box of British boxsets" which i suspect with the launch of ITV X premium might be a questionable claim.

Re: ITVX

nickmorc — Fri, 06 Jan 2023 10:19:25 GMT

Reply from ITVX Not sure if Youview will ever get it, perhaps a mod could clarify.

Hi there,

Thanks for contacting ITVX.

I do apologise for this.

We’ve made some changes to our app. We’ve upgraded our technology to offer more content and better picture quality, and improve our overall app experience.

A significant part of this involves updating our content protection to keep all our shows copyright-safe. Unfortunately this technology is not supported by some device models and will no longer be compatible after the end of September 2022.

You would have to move to another device in order to access and watch ITVX.

What I can recommend is purchasing an Amazon firestick or a device that can connect to a TV that is unsupported.

Again, I do apologise as I understand that this can impact a lot of our customers.

I hope I have answered your query.