https://community.bt.com/t5/EE-TV-YouView/Tv-box-shuts-down-internet/m-p/2276474#M70594 <P>So our bt box when on standby doesn’t effect anything. &nbsp;<BR /><BR /></P><P>internet works fine.&nbsp;<BR /><BR /></P><P>as soon as we switch on the bt tv it shuts down the internet and we cannot watch or connect to the internet with any device.&nbsp;<BR /><BR /></P><P>any advice would be much appreciated.&nbsp;<BR /><BR /></P><P>&nbsp;</P> Fri, 03 Feb 2023 18:00:33 GMT Dann1 2023-02-03T18:00:33Z https://community.bt.com/t5/EE-TV-YouView/Tv-box-shuts-down-internet/m-p/2276474#M70594 <P>So our bt box when on standby doesn’t effect anything. &nbsp;<BR /><BR /></P><P>internet works fine.&nbsp;<BR /><BR /></P><P>as soon as we switch on the bt tv it shuts down the internet and we cannot watch or connect to the internet with any device.&nbsp;<BR /><BR /></P><P>any advice would be much appreciated.&nbsp;<BR /><BR /></P><P>&nbsp;</P> Fri, 03 Feb 2023 18:00:33 GMT https://community.bt.com/t5/EE-TV-YouView/Tv-box-shuts-down-internet/m-p/2276474#M70594 Dann1 2023-02-03T18:00:33Z https://community.bt.com/t5/EE-TV-YouView/Tv-box-shuts-down-internet/m-p/2276480#M70595 <P>I assume you mean the Pro box?</P><P>How are you connecting to your hub, if by Wi-Fi or powerline adapters have you tried to connect using an ethernet cable?</P> Fri, 03 Feb 2023 18:50:30 GMT https://community.bt.com/t5/EE-TV-YouView/Tv-box-shuts-down-internet/m-p/2276480#M70595 Les-Gibson 2023-02-03T18:50:30Z