This topic

BT TV Pro restart

phil_allen — Sat, 11 Feb 2023 00:17:45 GMT

I'll add a couple of posts to keep things separate.

Can BT add a "restart box" menu option to the BT TV pro box. The solution to so many issues is the traditional turn it off and on again but to do this, I have to go to a cupboard, get on my knees, pull out a plug on the back of the box, hover and hope I can plug it back in again and press the power button to restart.

Almost every other device I know has either a menu option or a long press to restart the device.

Re: BT TV Pro restart

Starman — Sat, 11 Feb 2023 09:56:01 GMT

I believe if you hold the BT button on the front for 10 seconds the box will perform a soft reboot - I can't test as my Pro is currently reconrding but read it before.

Re: BT TV Pro restart

Starman — Sun, 12 Feb 2023 10:14:26 GMT

Tested this few hours later once recording had stopped and yes I can confirm that holding the BT button for approx 8 seconds on the Pro STB will initiate a soft-reboot.

Re: BT TV Pro restart

phil_allen — Mon, 13 Feb 2023 22:13:49 GMT

Thanks for checking, it's a start at least, though I'd still prefer an option to do it without getting off my backside:-)

Re: BT TV Pro restart

Starman — Tue, 14 Feb 2023 06:41:24 GMT

You're welcome - if you believe I have resolved please mark the thread as solved.

Re: BT TV Pro restart

phil_allen — Sat, 18 Feb 2023 00:35:05 GMT

I'm not sure this is a solution but suspect I'm going to have to raise a call for a faulty box. Every day, the box loses connection, pulling out the network cable and replugging works every time which suggests a DHCP issue but I'm certainly not doing this every day and losing recordings while it's down.