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eero pro

Dolafc — Sat, 25 Feb 2023 19:32:37 GMT

Hi just purchased a eero pro system but the bt tv pro box is saying problems with broadband connection but everything thing else is working. All smart tv functions working both wired and wifi will not work saying it is connected but no picture

Re: eero pro

NigelB72 — Sat, 25 Feb 2023 19:44:33 GMT

If you're trying to use it for IP terrestrial TV and NowTV etc, Google suggests that the eero system doesn't support Multicast/IGMP...so that aspect won't work. If the Pro Box is in aerial mode, it should still connect and you should be able to use the Pro Box apps for streaming

Re: eero pro

Les-Gibson — Sat, 25 Feb 2023 19:53:07 GMT

This question was asked a couple of years ago on the eero community website and the answer then was NO, eero does not support Multicast/IGMP

implementation of IGMPv3 (Multicast) for IP TV - Feature Requests - eero Community

Re: eero pro

Dolafc — Sat, 25 Feb 2023 19:54:41 GMT

I have no aerial connected haven’t used it for a long time so if connect it everything should be ok. I had bt wholehome discs before the tv worked fine but everything else kept losing connection

Re: eero pro

Dolafc — Sat, 25 Feb 2023 19:56:12 GMT

Cheers