This topic

Test broadband speed

heenebeach — Thu, 02 Mar 2023 13:29:59 GMT

I want the check my broadband speed and clicked on Help / Test your Broadband speed. This took me to the Troubleshooter page!! This facility used to work quite simply but no longer apparently. Has anyone any advice as to how to have Broadband speed tested?

Re: Test broadband speed

imjolly — Thu, 02 Mar 2023 13:43:51 GMT

use fast.com

or https://speedtest.btwholesale.com/

Re: Test broadband speed

heenebeach — Thu, 02 Mar 2023 14:09:59 GMT

Thanks imjolly. both actually work but I was hoping for the 'old' BT speed test which gives both speed to the hub and speed to the device: this seems to have gone, However, It is still available on my mobile phone. Can you explain why that is?

Ookla also gives speed to the device.

Regards.

Re: Test broadband speed

imjolly — Thu, 02 Mar 2023 15:43:28 GMT

speed to the hub is the speed BT guarantee not speed to any device

Re: Test broadband speed

heenebeach — Thu, 02 Mar 2023 16:44:23 GMT

The facility to which I refer and which I can bring up on my mobile but not on my laptop gives both download and upload speeds to my hub and to my device.

Re: Test broadband speed

DarrenDev — Fri, 03 Mar 2023 10:52:54 GMT

There's an announcement where the web tester used to be:

https://www.bt.com/help/broadband/fix-a-problem/test-your-broadband-speed3

Re: Test broadband speed

heenebeach — Sat, 04 Mar 2023 12:31:42 GMT

Many thanks for that information DarrenDev. I had found the speed test on my phone but wondered why I couldn't find it on my laptop! Now I know.

Re: Test broadband speed

pompey1898 — Wed, 22 Mar 2023 07:34:38 GMT

@DarrenDevwrote:
There's an announcement where the web tester used to be:
https://www.bt.com/help/broadband/fix-a-problem/test-your-broadband-speed3
n
Hi@DarrenDev,
So what speed test can one use for copper broadband please ?

Re: Test broadband speed

imjolly — Wed, 22 Mar 2023 07:57:43 GMT

interesting the btspeedtester link I posted earlier still works for me

https://speedtest.btwholesale.com/

Re: Test broadband speed

heenebeach — Wed, 22 Mar 2023 08:23:28 GMT

Thank you Pompey1898 that explains why I couldn't find it which is a great pity as I cannot test the speed to my laptop: testing the speed to my mobile works perfectly!

Re: Test broadband speed

DarrenDev — Wed, 22 Mar 2023 08:27:22 GMT

Personally, I always use fast.com - gives an instant indication of speed to the device.

Re: Test broadband speed

heenebeach — Wed, 22 Mar 2023 08:34:18 GMT

Thanks. I have tended to use OOKLA since the BT checker was no longer available.