This topic

BT TV

murf1000 — Sun, 12 Mar 2023 21:16:15 GMT

I have been unable to watch TV tonight using my TV box. The pictures is constantly pixilated on all channels. There is nothing wrong with my internet speed and I have turned off and restarted all devices. This isn't the first night I have had issues.

Re: BT TV

gomezz — Sun, 12 Mar 2023 22:51:02 GMT

When you say all channels do you mean the Freeview broadcast channels such as BBC1 as well?

Re: BT TV

TimCurtis — Mon, 13 Mar 2023 08:53:39 GMT

@murf1000

Is this via the aerial feed or do you have a Pro box and getting all channels via the internet?

Re: BT TV

murf1000 — Mon, 13 Mar 2023 17:11:46 GMT

I have the pro box and and getting the channels via the internet.

Re: BT TV

murf1000 — Mon, 13 Mar 2023 17:13:02 GMT

I am getting the same quality on all channels.

Re: BT TV

TimCurtis — Mon, 13 Mar 2023 22:59:24 GMT

@murf1000

How are you connecting to the SmartHub, if you are using a SmartHub?

Re: BT TV

murf1000 — Tue, 14 Mar 2023 20:27:06 GMT

It's connected via the wireless router, using wifi